Job requirements
Essential
34 listedRequirements the employer expects applicants to meet.
- Experience
Relevant experience in the cleaning and catering industry
- Experience
Willingness to train for job development
- Experience
Ability to motivate and develop staff
- Experience
Ability to meet unplanned work deadlines or demands
- Experience
Experience of training staff in routine tasks
- Skills and Attributes
Ability to work effectively with both management and other supervisors with a positive attitude and willingness to take responsibly
- Skills and Attributes
Knowledge of working in multi-disciplinary environments
- Skills and Attributes
Proficient IT skills
- Skills and Attributes
Able to work under pressure and to deadlines
- Skills and Attributes
Flexible approach to working
- Skills and Attributes
Commitment to personal development
- Skills and Attributes
Ability to motivate self, staff and teams
- Skills and Attributes
Ability to lead by example
- Skills and Attributes
Excellent communication skills (written, verbal and electronically)
- Skills and Attributes
Ability to engage positively, sensitively and diplomatic with staff & customers
- Skills and Attributes
Follow & implement standard procedures
- Skills and Attributes
Issue work instructions to staff
- Skills and Attributes
Ability to prioritise own tasks and that of the team
- Skills and Attributes
Self-motivated
- Skills and Attributes
Have a flexible approach to changes in workload/duties/priorities
- Skills and Attributes
Promote the Facilities Services
- Skills and Attributes
Ability to travel between sites as requested, in a timely manner
- Skills and Attributes
Able to work to a high standard
- Skills and Attributes
Act in a polite & respectful manner
- Skills and Attributes
Aware of security and confidentiality
- Skills and Attributes
Lone working may be a requisite of this role
- Qualifications and Knowledge
NVQ Level 3 supervisory qualification or equivalent demonstrable knowledge and experience
- Qualifications and Knowledge
Food Hygiene & Safety Level 2
- Qualifications and Knowledge
Basic Health & Safety Certificate
- Qualifications and Knowledge
Knowledge of full range of work procedures, practices, and equipment for cleaning, catering and portering services
- Qualifications and Knowledge
Knowledge of COSHH regulations
- Qualifications and Knowledge
Knowledge of Health & Safety, HACCP policy and procedures
- Qualifications and Knowledge
Customer service
- Qualifications and Knowledge
Manual Handling Certificate
Desirable
14 listedAdditional qualities the employer would prefer.
- Experience
Assessing and undertaking risk assessment
- Experience
Previous experience of supervising staff
- Experience
Experience of undertaking audits
- Experience
Knowledge of medical gases
- Experience
Knowledge of waste disposal
- Skills and Attributes
Previous experience within a healthcare environment
- Skills and Attributes
Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
- Qualifications and Knowledge
NVQ level 2 in Cleaning or Catering Services
- Qualifications and Knowledge
Certificate in Health & Safety
- Qualifications and Knowledge
ECDL IT Qualification
- Qualifications and Knowledge
Food Hygiene & Safety Level 3
- Qualifications and Knowledge
Food Allergen Awareness
- Qualifications and Knowledge
Awareness of NHS cleaning techniques as per National Cleaning Standards for NHS Wales
- Qualifications and Knowledge
Awareness of All Wales Nutrition and Catering Standards for Food and Fluid provision for Hospital Inpatients
Job overview
Are you a motivated and experienced supervisor with a passion for delivering high-quality support services? Do you enjoy leading teams, maintaining high standards, and making a real difference to patient care? If so, we would love to hear from you.
We are seeking a Facilities Supervisor to join our Facilities Team supervising our Newport Clinics. This is an exciting opportunity to support the delivery of vital facilities services across community healthcare settings, ensuring patients, staff and visitors benefit from safe, clean and welcoming environments.
The working hours are 13:30 - 20:00 Monday to Friday.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
As a Facilities Supervisor, you will lead and support a team of facilities staff, ensuring services are delivered effectively and safely across a range of community sites. You will oversee day-to-day facilities operations, including cleaning, catering, portering and other support services, ensuring compliance with NHS Wales standards and Health Board policies.
Working closely with clinical and operational colleagues, you will help maintain high standards of cleanliness, infection prevention and control, health and safety, and service quality. You will also play a key role in staff supervision, training, performance management and service improvement.
Main Responsibilities
- Supervise and support facilities staff across community healthcare locations.
- Monitor service quality and ensure standards are consistently achieved.
- Conduct regular site visits and work closely with clinical teams.
- Promote a culture of safety, quality and excellent customer service.
- Manage staff performance, attendance, training and development.
- Ensure compliance with Health & Safety, COSHH, Food Hygiene and Infection Prevention requirements.
- Monitor stock levels, equipment and resources to ensure effective service delivery.
- Respond to service issues and implement solutions in a timely manner.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
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Applying for this NHS job
This advert is for Community Facilities Supervisor - Newport Clinics with Aneurin Bevan University Health Board in Caerleon, Wales. It is listed as a Band 3 Facilities supervisor role. The advertised salary is £26,813 - £27,890 per annum pro rata. The contract type is Permanent. The application deadline is 17 Sep 2026.
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