
Job requirements
Essential
15 listedRequirements the employer expects applicants to meet.
- Qualification
Secondary level education
- Qualification
Literacy and Numeracy skills to GCSE level or equivalent
- Other requirements
Professional
- Other requirements
Courteous
- Other requirements
Team Player
- Skills and Aptitudes
General office duties
- Skills and Aptitudes
IT skills
- Skills and Aptitudes
Organisational skills
- Skills and Aptitudes
Good telephone communication skills
- Skills and Aptitudes
Excellent person-to-person communication skills and able to use these to communicate effectively with people with compromised physical or mental capacity.
- Skills and Aptitudes
Empathetic and professional
- Knowledge & Experiance
Experience using Microsoft packages particularly WORD and Excel.
- Knowledge & Experiance
Experience in a customer facing role
- Personal Circumstances
Flexible and able to adapt to change Ability to travel to other Dental sites in Cumbria
- Personal Circumstances
Ability to travel to other Dental sites in Cumbria.
Desirable
8 listedAdditional qualities the employer would prefer.
- Qualification
CLAIT certificate or equivalent (should include Word & Excel)
- Skills and Aptitudes
Knowledge of local Dental and NHS services
- Skills and Aptitudes
Customer Care Service training.
- Skills and Aptitudes
Ability to record meeting minutes.
- Knowledge & Experiance
Patient appointment management system: SOEL Health
- Knowledge & Experiance
Experience of working with the public
- Knowledge & Experiance
Knowledge of the Special Care & Community Dental Service Pathway and Criteria
- Knowledge & Experiance
Knowledge of Local Protocol for accessing Emergency Care via Dental Direct and Triage system
Job overview
To perform routine dental reception duties within the Community and Special Care Dental Services in the Furness and South Lakes locality for North Cumbria Integrated Care Trust.
To ensure the efficient and effective administrative arrangements for patients referred to the Dental Service.
This post will be based at Barrow Dental Centre. The post holder will be required to undertake duties at other Dental Sites in Furness and South Lakes
Main duties of the job
The purpose of the Special Care & Community Dental Services is to provide routine dental care and specialist dental care to patients referred to the service. This includes special care dentistry, conscious sedation, cognitive behaviour therapy ,general dental care under anaesthesia, and out of hours emergency dental access. Such services are supported by a full range of professionals complimentary to dentistry.
Other essential services provided include oral health promotion and prevention programmes and involvement in the national dental epidemiological surveys and screening programmes.
A vacancy has arisen in the Community and Special Care Dental Services within North Cumbria Integrated NHS Foundation Trust for a Band 2 Dental Receptionist/Patient Administrator based at Barrow Dental Centre.
The Community and Special Care Dental Service provides high quality dental care and oral health advice for a diverse group of patients including Paediatric and Special Care Patients who would find it hard to access care elsewhere or require advanced treatment.
The dental service is looking for an enthusiastic operator to assist and compliment the current dental team.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Community Dental Receptionist - Barrow Dental Clinic with North Cumbria Integrated Care NHS Foundation Trust in Carlisle, England. It is listed as a Band 2 Receptionist role. The advertised salary is £25,272 Per Annum Pro Rata. The contract type is Permanent. The application deadline is 28 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (14 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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