Job requirements
Essential
29 listedRequirements the employer expects applicants to meet.
- Other
Able to work independently and manage complex sets of relationships with various agencies and GP practices.
- Other
Ability and willingness to travel to locations throughout the organisation.
- Other
Connections to the local community in Westminster and a knowledge of local networks and local communities
- Other
Willing to negotiate and can handle confrontation effectively and professionally.
- Other
Able to work to professional guidelines.
- Other
Regard for others and respect for individual rights of autonomy and confidentiality
- Other
Must be capable of accountability for own work, and of working towards defined results
- Other
Able to manage effectively exposure to emotional circumstances
- Other
Respectful approach to service users, families, carers, colleagues and other professionals
- Knowledge
Able to communicate with a wide range of people from different backgrounds and disciplines
- Knowledge
Demonstrates an understanding and knowledge of certain barriers the community face in accessing NHS services and the health inequalities present in Westminster.
- Knowledge
Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
- Knowledge
Demonstrates an understanding of common mental health problems.
- Experience
Experience or knowledge of community liaison and working within diverse communities and groups within the Westminster Borough including with people from Black and Ethnic minority backgrounds and with various stakeholders
- Experience
Practical experience or a good understanding of the population of the Westminster Borough
- Experience
Experience of delivering presentations, using interactive ways to engage the audiences
- Experience
Experience or knowledge of working with vulnerable people and/or communities and those experiencing loss, bereavement and mental health difficulties
- Experience
Demonstrates high standards in written communication
- Qualification
Relevant Level 2 NVQ or Equivalent. National Certificate in Literacy / ESOL Level 2 or equivalent experience or the ability to work towards one.
- Skills and Competencies
Able to provide & receive sensitive information.
- Skills and Competencies
Able to work both independently and effectively within a team
- Skills and Competencies
Excellent communication skills including telephone skills, writing skills and listening skill.
- Skills and Competencies
Ability to present information to various audiences.
- Skills and Competencies
Aware of and sensitive to the potential impact of discrimination & disadvantage on mental health and barriers to accessing services.
- Skills and Competencies
Ability to work in collaboration with other people and/or agencies
- Skills and Competencies
Competent in IT and ability to use patient electronic systems and digital packages
- Skills and Competencies
Able to be flexible and adapt approach according to need.
- Skills and Competencies
Ability to adapt to a new role which is continually developing.
- Skills and Competencies
Ability to feedback relevant information obtained from community with team effectively.
Desirable
9 listedAdditional qualities the employer would prefer.
- Other
Fluent in languages other than English, in particular Arabic, Bengali, Farsi or Mandarin
- Other
Lived experience of mental health issues.
- Other
Ability and willingness to travel to locations throughout the organisation
- Knowledge
Demonstrate knowledge of marketing principles
- Experience
Evidence of working in and connections to the local community in Westminster.
- Experience
Experience of working in Primary Care Services
- Experience
Experience of maintaining an active awareness of service level targets
- Qualification
University degree level or a equivalent qualification in mental health.
- Skills and Competencies
Graduate level knowledge of research design and methodology,
Job overview
Westminster Talking Therapies Service is located in the diverse London borough of Westminster. This is an exciting opportunity to join our team as a Community Connector. We are looking for individuals who have experience of working with their local communities, to help our team build relationships and raise awareness of Westminster Talking Therapies. You will be working to promote wellbeing and support for our local community groups, particularly those who experience barriers to accessing talking therapies services in partnership with community and voluntary sector organisations.
You will play a key role in raising awareness and the profile of the service, through promoting the service in a proactive manner, and building good partnerships with community and third sector partners. You will work alongside our clinical staff in delivering workshops within the community, and also engaging with our local GPs to explore barriers to making referrals and accessing our service.
You will be offered supervision and supported with further development within the area of mental health and psychological therapies, and provided with relevant training.
We are looking for candidates who enjoy working with diverse communities, who have strong connections to the Borough of Westminster and who are experienced at community liaison and promoting mental health to different groups.
Candidates who speak local languages and/or live in Westminster will also be at an advantage.
Main duties of the job
You will enable increased access to a range of psychological interventions for the local community of Westminster. Westminster has a highly diverse community and there are significant barriers to accessing talking therapies services either via self-referral or through other professionals.
This role will provide an alternative route into psychological support, engaging with local community groups and the voluntary sector to promote mental health and facilitate access to the Westminster Talking Therapies Service in a way that is responsive and sensitive to the needs of local groups.
The post holder will make a vital contribution to the overall delivery of psychological therapy by the service and work to ensure that the people who use our services have a good experience by listening, respecting, empowering and working in partnership to achieve desired outcomes.
We support flexible working and candidates are required to be out in the community engaging with different groups face to face for a large part of their working week.
While typical working hours are Monday - Friday, there is an expectation to work some evenings to offer flexibility to community organisations and faith groups as required. Additionally, it is anticipated that the work will include occasional weekend work which will be agreed in advance.
Detailed job description and main responsibilities
You will deliver psycho-educational workshops within various community settings and focus on building community relationships through promotional and outreach work, and work in partnership with projects already ongoing within the borough around health inequalities and outreach into local communities.
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Community Connector for Westminster Talking Therapies with Central and North West London NHS Foundation Trust in Ashford, England. It is listed as a Band 4 role. The advertised salary is £34,186 - £37,389 per annum inc HCAS. The contract type is Permanent. The application deadline is 16 Nov 2026.
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