Job overview
A great opportunity to join our Audiology Services.
You will be the first point of contact for our Audiology patients and will work closely with the Clinical Lead for Community Audiology. You will be key to the success of the Triage System.
Please note, this is a fixed term position until 22nd May 2027. Internal candidates will be offered a secondment position only.
Main duties of the job
- Managing and redirecting referrals and booking first appointments.
- Liaising with patients, GPs and providers by telephone, email and online systems
- Respond to routine enquires from patients and GP’s about referral routes, services provided, waiting times and escalating complex enquires to the Clinical Lead for Community Audiology.
- Continuously monitor processes, suggest solutions to problems and notify Clinical Lead of any recommended service improvements. Be willing to assist in implementing changes.
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
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Applying for this NHS job
This advert is for Community Audiology Administrator with East Suffolk and North Essex NHS Foundation Trust in Colchester, East of England, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum, pro rata. The contract type is 10 months (Fixed Term/ Secondment until 22nd May 2027). The application deadline is 14 Jun 2026.
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