Communications and Engagement Assistant

Job overview

Communications and Engagement Assistant Are you an organised administrator who enjoys working with people and making things run smoothly?

We’re looking for a friendly, reliable Communications and Engagement Assistant to provide high‑quality administrative support to our Communications team. This is a varied role where strong organisation, attention to detail and a positive, people‑focused approach really matter.

You’ll play a key part in supporting our Foundation Trust membership and governors; co-ordinating meetings and events, keeping records and databases accurate, responding to enquiries, and helping ensure communications reach the right people at the right time.

This role is ideal for someone with a solid admin background, confidence using Microsoft Office, and a natural ability to build positive relationships. If you’re approachable, well organised and enjoy being at the heart of a busy team, we’d love to hear from you.

Proposed Interview date: TBC

Main duties of the job

Membership

• Support the Council of Governors with the implementation of the Membership Strategy.
• Organise and facilitate membership events, including events to target new members.
• Recruit new members
• Keep accurate records of membership and constituencies
• Input into the annual membership newsletter and routine membership communications
• Proactively encourage Governor nominations

Governor engagement

• Liaise with Governors to inform them of appropriate engagement opportunities.
• Arrange engagement opportunities and accompany Governors to these.
• Support Governors to enable them to engage with stakeholders.
• Record and report on Governor engagement.

Governor elections

• Assist with Governor election timetables.
• Ensure membership data for voting is readily available and accurate for passing to the Returning Officer.
• Ensure election information is detailed on the Trust’s website.

Administrative

• Provide a high-quality administrative service to the head of communications and wider team
• Deploy urgent and all user communications messages via appropriate communication channels including email, ticker tapes and social media.
• Assist with the membership reports and newsletters.
• Maintain the governor toolkit – keeping information relevant and up to date.
• Deal promptly and courteously with telephone calls and emails.
• Act as a brand ambassador by upholding the NHS and Trust corporate style and identity.
• Arrange and co-ordinate events on Microsoft Teams

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.