Colorectal Cancer Care Navigator

Job overview

We are seeking a compassionate and proactive Colorectal Cancer Navigator (Band 4) to join our Colorectal Nursing Department. Working closely with the Colorectal Clinical Nurse Specialists and wider multidisciplinary team, you will play a key role in supporting patients throughout their cancer journey, from diagnosis and treatment through to follow-up and survivorship care. The role focuses on providing coordinated, patient-centred support that addresses the physical, emotional and practical needs of patients and their carers.

Main duties of the job

As a Cancer Navigator, you will act as a key point of contact for patients, helping them navigate their treatment pathway and access the support and information they need. You will coordinate appointments, investigations and follow-up care, undertake holistic needs assessments, provide basic psychological support within agreed competencies, and respond to patient queries through effective telephone triage and signposting. You will also work collaboratively with healthcare professionals across primary, secondary and community care services to ensure seamless patient care.

Detailed job description and main responsibilities

The successful candidate will support the delivery of high-quality cancer care by facilitating communication between patients, carers and healthcare teams. You will maintain accurate patient records and databases, monitor follow-up pathways, support patients on self-managed follow-up programmes, and contribute to health and wellbeing initiatives that empower patients to self-manage their condition. The role requires excellent organisational, communication and interpersonal skills, together with a commitment to improving patient experience and outcomes.

You will be responsible for coordinating patient pathways, assisting with multidisciplinary team processes, monitoring diagnostic tests and appointments, providing information and education to patients and carers, and supporting remote surveillance programmes. The role involves maintaining accurate documentation, contributing to patient satisfaction and service improvement initiatives, and ensuring patients receive timely, compassionate and personalised care. Working both independently and alongside Clinical Nurse Specialists, you will help deliver a responsive and supportive service for colorectal cancer patients and their families

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.