Clinical Team Secretary/Administrator

Job overview

An opportunity has arisen for an innovative and conscientious administrator to join our supportive Community Mental Health Team (CMHT) in Harrogate.  This post is part-time, 22.5hours per week, working Mondays, Wednesdays and Fridays. Standard working hours must fit between 8:00am and 6:00pm.

The team are based at Hummingbird House in Harrogate and provide community-based support to people aged between 18 and 65 years old, who are experiencing challenges with their mental health.  The building is a short walk from the bus or railway station and is easily accessible by car, bus and bicycle.

The CMHT is a multi-disciplinary team made up of medical staff, mental health nurses, psychologists, social workers, support workers and administrative staff.  As a key member of this supportive and friendly team, you will work in an open plan office alongside them.

If you are looking for a new challenge, have a desire to be part of a team striving to make a difference, we will welcome your application for this role.

Please do consider making contact with the recruiting manager for an informal conversation prior to submitting an application, we'd like to hear from you.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not.  We are first and foremost looking for individuals with a passion for people, customer service experience, extensive organisational skills, an interest in working in a health care setting and a 'can do' attitude.

This role is at the heart of a dedicated and caring team and is a pivotal role in the day-to-day operations.  As part of the administration team you will work closely with Nursing colleagues, Social Workers and Support Workers, supporting them in ensuring that high standards are maintained and that they have everything they need to provide the best possible care for the service users.

We are looking for someone who feels comfortable multi-tasking in a busy environment, can communicate confidently, is thorough and takes pride in their work, can build strong working relationships with a variety of people, can prioritise their workload and work to deadlines.

Detailed job description and main responsibilities

The following responsibilities are examples, please refer to the attached Job Description for the complete picture.

Generic administrative activity including answering and making telephone calls, reviewing and appropriately responding to emails and letters, liaising with other services and partner organisations across the localities, purchasing, extensive calendar management (e.g. organising appointments/meetings/events), minute taking, data input onto Healthcare PMS, filing and documentation prep (e.g. case notes), photocopying.

To be: a point of contact for the clinical team, for service users, carers and visitors; responding to enquiries in a professional, compassionate and patient manner; to assist in cross-cover support as required for other community teams when required; to promote a positive image of the mental health service, the Trust and the people who access our services.