Clinical Team Manager

Job overview

Clinical Team Manager - Birch Avenue Nursing Home

• The postholder will oversee the performance of the team, ensuring supervision, appraisal and appropriate training and development are in place.
• To be responsible for the implementation of quality initiative (benchmarking), evaluation, monitoring and clinical audit.
• To oversee the ongoing development of the designated Nursing Home and influence Directorate strategic development in response to changing client, local community and national needs.
• To ensure care delivery is of the highest standards and is based on evidence/research/best practice and Policies and Procedures.
• To provide clinical leadership for the delivery of high-quality dementia and older adult care, ensuring compliance with relevant regulatory standards and best practice frameworks. To support continuous quality improvement, service assurance activities and the maintenance of standards in preparation for internal and external inspection processes.
• To manage and make best use of all resources.
• To provide effective professional leadership to multidisciplinary team.
• In support of providing a co-ordinated and integrated approach to ensure effective working relationships exist between all associated services and agencies.
• To provide nursing clinical input into the service, leading in providing health promotional activities, education and training with patients, carers and staff.

Main duties of the job

Detailed job description and main responsibilities

Knowledge, Skills and Experience

• Ensure that interventions meet local and national standards and are based on an individualised approach to care, aimed at maximizing an individual’s potential and are based on effective engagement principles.
• Ensure that clear effective communication occurs, with the service user or person identified as the main carer or appropriate contact for each service user.
• To ensure the maintenance of a safe environment for service users, staff and visitors.
• To ensure the effective communication and liaison with other agencies.
• To meet all the above standards within own professional practice.

Management, Leadership and Service Development

• To ensure management of agreed targets.
• To ensure effective monitoring systems are in place for performance management.
• To provide effective leadership to the team ensuring team governance.
• To ensure robust quality assurance systems are in place to monitor standards of care, patient experience, safety, safeguarding and clinical outcomes.
• To support the implementation and monitoring of actions arising from inspections, audits, complaints, incidents and service reviews.
• To maintain effective relationships with families, carers, partner organisations and external stakeholders to promote person-centred care and continuous service improvement.
• To effectively manage the allocated budget.
• To ensure effective systems are in place to monitor and review stock requirements.
• To positively manage sickness absence
• To proactively manage recruitment and retention of staff.
• To ensure appropriate skill mix of staff advising managers of changing needs.
• To make decisions affecting clients/carers, staff and visitors within the service ensuring effective communication with relevant others.
• To ensure effective systems are in place to manage annual leave/study.
• To ensure effective systems are in place to ensure data collection, evaluation, performance indicators.

Clinical

• Ensure the assessment and identification of risk and the necessary risk reduction/management measures.
• Provide effective planning and evaluation of cases
• Ensure that comprehensive assessment/treatment/interventions are carried out for all assigned service users and carers.
• Ensure that each service user has a comprehensive, clear and up to date management/treatment plan with specified objectives/treatments designed to meet the service users needs.
• Ensure the appropriate involvement of relatives/main carers/friends in the formulation and implementation of care plans, while respecting the wishes and autonomy of the service user.
• Ensure carers are offered an appropriate level of support.
• Provide expertise in the field of knowledge appropriate to the service and be able to communicate highly sensitive information to service users and carers offering empathy and reassurance.
• Provide clinical leadership in the care and treatment of older adults with complex mental health needs, frailty and dementia.
• Support the development of evidence-based approaches to managing behaviours that challenge, promoting least restrictive practice and person-centred care.
• Ensure staff are equipped with the knowledge and skills required to meet the needs of people living with dementia and other complex presentations.
• Ensure risk issues for each service user are addressed through regular evaluation
• Contribute personal and professional skills, to ensure the development and the delivery of the therapeutic group work/interventions

Education/Training/Development

• To lead in the production of an active learning environment in order to maintain and develop high standards of professional and clinical practice. Promoting opportunities for self, colleagues and junior staff to access available education/training.
• To plan, prepare and facilitate learning presentations to colleagues, junior staff and other care professionals in health & social care settings.
• To encourage team members to share their experiences
• To encourage team members to share identified skills with colleagues, learners and junior staff, identify and lead formal and informal teaching as appropriate and ensure teaching takes place.
• To take responsibility for identifying personal and team development needs.
• To lead and participate in appraisal and clinical supervision with junior staff and ensure that this is disseminated and monitored.
• To ensure the collection and performance review of evidence/competency.
• To participate in appraisals mechanisms and supervision and receive regular clinical supervision.
• To participate in the ongoing development of the Directorate.

Audit/Evaluation

• To take the lead on the development and implementation of clinical audit, unit standards, operational policies and clinical guidelines for the team.
• To lead and participate in the identification and application of sound research-based evidence to practice.
• To oversee quality monitoring processes and use information from audits, incidents, safeguarding activity, patient feedback and quality metrics to drive service improvement.
• To support the service in demonstrating compliance with applicable regulatory and professional standards.
• To assist the Directorate and Trust in the identification of corporate planned developments.
• To lead and participate in the ongoing review and evaluation of the service.

Safeguarding and Quality

• To promote a culture of safety, openness and continuous improvement.
• To ensure safeguarding responsibilities are effectively discharged and that concerns are recognised, escalated and managed in accordance with Trust policy.
• To contribute to the monitoring of clinical quality indicators, medicines management, infection prevention and control, and patient safety arrangements.

Duties & responsibilities

• To work flexibly to Service requirements within contracted hours.
• To work to Professional Codes of Conduct and Trust/Care Directorate Policies and Procedures and ensure all junior staff comply with these standards.
• To ensure the maintenance of a safe environment in accordance with Health & Safety legislation.
• To ensure the appropriate delegation of key tasks to junior staff.
• Be personally responsible for maintaining professional registration with the NMC. Failure to produce evidence of periodic registration on time may lead to regrading/dismissal
• To ensure that a record is kept of professional nursing registration details of all registered nurses in the clinical area.
• The post holder may be required to undertake duties not specified in the job description, but which are commensurate with the role and/or band as required by service need.
• The post holder may be required to work in different locations as required by service need.
• There may be a requirement to change the job description in light of developing service needs.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.