Clinical Systems Product Specialist

Job overview

An exciting opportunity has arisen within the Digital Technology Services Directorate (DTS) of Northamptonshire Healthcare NHS Foundation Trust (NHFT). An innovative and ambitious Directorate that provides the foundation of digital solutions that enable NHFT to be a provider of outstanding and compassionate care. The team prides itself on delivering an effective, value for money core IM&T service that continually strives to drive efficiency whilst providing a secure and resilient infrastructure that keeps pace with and pre-empts business requirements across the NHFT Estate, which will include an agile approach to support service need, for example, floor walking, and attending meetings remotely or on NHFT sites.

Main duties of the job

This role falls within the Clinical Systems Team. The main focus of the role will be to function as a subject matter and configuration expert across a variety of NHS clinical systems applications. Also, assisting in the daily administration of the department and to contribute to the overall effectiveness of the Clinical Systems Team and its development. The Product Specialist will be a skilled and experienced member of the Digital Technology Services department with the ability to perform tasks unsupervised providing appropriate customer and system support. Candidates must have excellent IT skills and a commitment to leading and developing the team and service and be a strong team player with a flexible attitude to day-to-day work. They should be enthusiastic in maintaining high quality services, ensuring the delivery of electronic patient record system administration, including Smartcard access, end user training and adaptation of new and existing technologies to meet the needs of clinical services. Previous experience of working within a systems administration or product specialist role would be advantageous. Working within an NHS environment would be desirable but not essential.

Detailed job description and main responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.