Job overview
The Clinical Systems Facilitator will be required to support with managing the systems within Diagnostic Imaging, implement an efficient workflow and interface with other health information system databases as part of the patient's Electronic Health Record.
The prevalent aspect of the post holder’s responsibilities is to maintain the efficient use of the system by various users and ensuring clinical user satisfaction.
Main duties of the job
The post holder will provide routine technical, operational and administrative support to the Clinical Systems within Diagnostic Imaging. The post incorporates numerous roles including change management, planning, training, problem solving, quality assurance, customer relations and policy administration.
As Clinical Systems Facilitator, the post holder is guided by principles and broad occupational policies as they have significant discretion to work within a set of defined parameters in order to administrate this specialist function including the deployment, training and development of the team. The post holder will work as an integral member of the Clinical Systems team in Diagnostic Imaging as well as the Leadership team, liaising closely with other members of the team.
There will be a requirement to work outside of normal working hours to support the Trust’s Clinical Systems during system failure/downtime. The post holder will deputise for other members of the team in their absence.
Detailed job description and main responsibilities
For a full & detailed description of the main duties and responsibilities of this role, please refer to the attached Job Description documentation.
Person specification
Knowledge
Essential
- NHS / public sector experience and knowledge
Desirable
- National and local NHS targets and initiatives
- Knowledge of NHS information and reporting systems
Experience
Essential
- Knowledge & experience of Microsoft software packages
- Working knowledge of the Health Service and of a Diagnostic Imaging department
- Knowledge & experience of using CRIS, PACS & Clinisys Ice
- Awareness of how the systems interact with each other
Desirable
- Knowledge and experience in training Trust staff on Diagnostic Imaging IT systems.
Key Skills
Essential
- Good organisational skills, organising own work to a high standard
- Ability to clearly communicate and relate information concisely to staff and colleagues at all levels including groups
- Accuracy and attention to detail
- Ability and willingness to learn and develop new skills and techniques
Education & Qualifications
Essential
- GCSE level or equivalent
WhatsApp job alerts
Get instant WhatsApp alerts for Band 5 Dietetic Assistant roles in Peterborough
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Clinical Systems Facilitator - Peterborough with North West Anglia NHS Foundation Trust in Peterborough, East of England, England. It is listed as a Band 5 Healthcare support worker role. The advertised salary is £32,073 - £39,043 per annum. The contract type is Permanent. The application deadline is 23 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.