Job overview
An exciting opportunity has arisen within the Primrose Unit for a part‑time experienced Clinical Support Worker to join our oncology clinics, phlebotomy service, and chemotherapy suite.
As a senior Clinical Support Worker, you will provide guidance and support to junior CSWs and work closely with chemotherapy nurses, consultants, and allied health professionals. Together, you will deliver compassionate, individualised, and holistic care to cancer patients within a safe, supportive, and caring environment.
Main duties of the job
The post holder will undertake delegated duties involving the direct care of chemotherapy patients within the Macmillan Primrose Unit, working under the general supervision of a Registered Nurse. Responsibilities include supporting the delivery of outpatient oncology clinics, assisting in the phlebotomy clinic, and working within the chemotherapy suite on a rotational basis.
We are seeking someone who is a true team player, with strong listening and organisational skills, an empathetic approach, and excellent communication abilities — someone who is ready to embrace a rewarding and meaningful challenge.
Detailed job description and main responsibilities
- To provide skilled nursing care under the supervision of the nurse providing care, undertaking routine and specifically identified tasks. This will include but is not limited to patient observation, phlebotomy, urinalysis, blood glucose monitoring and, ECG’s, cannulation removal, scalp cooling therapy.
- Requesting Blood tests on ICE as per instruction from registered nurses or medical team..
- Undertake patient care, ensuring privacy and dignity maintained whilst being aware of physical and psychological needs.
- Alert the registered nurse or responsible clinical team promptly of any concerns or changes in the patient’s condition.
- To rotate between chemotherapy day unit, outpatient clinics and phlebotomy clinic.
- To prepare clinics, ensuring that all required information and consideration are given ahead of treatment/ clinic appointments to avoid any on the day delay.
- Check all clinic areas at the end of the day for paperwork and all areas are clean and tidy.
- Assist in clerical and administrative duties as required.
- To action any patient outcomes following clinic reviews e.g. scanning radiotherapy sheets to tertiary centre, prescription requests.
- Communication with patients, schedulers and parent team where changes in patient’s upcoming appointments maybe required
Please refer to the attached JD.
Person specification
Skills
Essential
- Strong Interpersonal skills
- Venepuncture skills
- Clinical skills
- Interpersonal skills- team working
- IT skills
- Organisational and prioritisation skills
Knowledge
Essential
- Knowledge of NHS practice
- Knowledge of multi-disciplinary team working
- Knowledge of NHS IT systems
Desirable
- Knowledge of cancer & palliative care
Expereince
Essential
- Substantial experience of working in an acute hospital Trust or health care setting
Desirable
- Recent experience of working in oncology/chemotherapy
Qualifications
Essential
- Good standard of General education
- 5 GCSE's or equivalent
- NVQ level 2 or 3 working towards
- Venepuncture course
- Completed care certificate
Desirable
- Evidence of further personal development
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Applying for this NHS job
This advert is for Clinical Support Worker with Bedfordshire Hospitals NHS Foundation Trust in Luton, East of England, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 per annum / pro rata for part time. The contract type is Permanent. The application deadline is 06 Jul 2026.
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