Job overview
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
The role of the Band 2 Clinical Support Worker post is flexible, and the post holder will, therefore, be required to provide support over a wide range of service/functions. Key to this flexibility is the requirement for staff to work variable hours on a week-by-week basis within agreed limits.
The post holder will be required to work according to a locally agreed Code of Conduct for Clinical Support Workers.
Main duties of the job
Key Areas/Tasks
- It is expected that ALL employees of the Trust will take part in the appraisal process each year, with the first appraisal taking place within the first 6 months from appointment. • Communicate and report any changes or information relating to the patient to the Registered Nurse. • Communicate appropriately with patients and visitors to the Ward or Department. Always portraying a professional respectful manner. • To receive patients, visitors and staff in a calm, friendly and efficient manner. • Exchanges information with patients using reassurance, tact and empathy. • Overcome barriers to understanding for example patients with physical or mental disabilities. • The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager. • For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue. • All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment. • The post holder will work towards completion of a vocational qualification in care as agreed in their PDR. • Have a duty to respond and report patient’s condition in a timely manner. This will include judgements involving facts. • Hold basic keyboard skills. • Dexterity to undertake nursing care procedures as appropriate.
Detailed job description and main responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
Person specification
personal
Desirable
- • Ability to cover a variety of shifts over 7 days a week including weekends and bank holidays
essential
Essential
- Evidence of good numeracy and literacy
- Minimum 6 months care experience
Desirable
- Care Certificate (This is mandatory to undertake in the first 12 weeks of employment commencing)
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Applying for this NHS job
This advert is for Clinical Support Worker with University Hospitals of North Midlands NHS Trust in Stoke On Trent, Midlands, England. It is listed as a Band 2 Healthcare support worker role. The advertised salary is £25,272 per annum, pro rata. The contract type is Permanent. The application deadline is 24 Jul 2026.
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