Job overview
Band 3 Clinical Support Worker - part time - 16 hours per week
The band 3 will be generic to cover a variety of speciality clinics namely, Colorectal, Paediatrics, Renal, respiratory, Urology, ENT.
The post holder will be flexible across WI/WCH to cover service need.
You will work with indirect supervision under the Registered Nurse; assisting with nursing care and providing information and assistance to the patient, their relatives and carers. You will also utilise acquired skills gained from an extended role as directed by the lead clinical nurse of the department.
Applicants will possess GCSE English & Maths or equivalent; National Care Certificate or commitment to complete as part of induction process, and an NVQ 3 in care (willingness to complete within one year of start date) or equivalent experience. You will also have experience of working in a customer focused / caring environment.
Main duties of the job
The CSW will be expected to set up/ close down the various speciality clinics have extended skills eg, Venepuncture, ECG recording, Basic Observations, Blood Glucose monitoring and Spirometry.
The successful individual needs to be approachable, flexible & keen to learn. Have an understanding of the Trust's values & expectations & present themselves in a professional manner at all times
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £6.50 = £28.00. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £6.50 = £56.00. Deducted from salary over following 4 months or one off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Excellent opportunities for development*
Competitive NHS Pension scheme
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person specification
Other
Essential
- Promote equality and value diversity Adhere to Trust Values and professional behaviours.
Qualifications
Essential
- Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties
- National Care certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
- Or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations knowledge of data protection legislation and health and safety at work legislation
Desirable
- Undertake relevant additional training for Clinical Support Workers
Skills and Aptitudes
Essential
- • Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- • Time-keeping, planning and prioritisation skills.
- • Basic IT skills to use electronic patient records and other Trust systems.
- • Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics
- • Ability to demonstrate the importance of holistic person centred care and related procedures.
- • Attention to detail
- • Ability to use initiative appropriately
- • Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- • Desire to encourage and support patients to remain as independent as possible
- • Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- • Caring and empathetic
- • Motivated and with a pro-active approach
- • Ability to work independently and as part of a team.
- • Committed to providing high quality patient care.
- • Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care
- • Personal resilience
- • Ability to work calmly and effectively under pressure
- • Presents self as courteous, respectful and helpful and understands importance of professional image
- • Reliable, adaptable and dependable
Desirable
- Keyboard Skills
- Venepuncture
Personal Circumstances
Essential
- Willing to work flexible hours
Desirable
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.
Knowledge and Experience
Essential
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalating changes or findings
- Insight into behaviours and skills of a carer and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
Desirable
- Familiarity with current NHS and social care policies.
- Computer skills
- Clinical policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
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Applying for this NHS job
This advert is for Clinical Support Worker - Outpatients with North Cumbria Integrated Care NHS Foundation Trust in Carlisle, North East and Yorkshire, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25,760 - £27,476 Per Annum Pro Rata. The contract type is Permanent. The application deadline is 30 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (16 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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