Clinical Support Manager

Job overview

We are looking for an experienced, credible and compassionate advanced clinician to join the Cumbria & Lancashire clinical leadership team as Clinical Support Manager.

This is a key Band 8a leadership role with responsibility for the day-to-day line management, clinical supervision, welfare and development of the area’s Advanced Paramedic Practitioner cohort. Working closely with the Area Consultant Paramedic and Sector Clinical Leads, the postholder will help ensure that advanced clinical resources are safe, effective and available to meet patient need.

The role combines people leadership, operational coordination, clinical governance and quality improvement with regular clinical practice at Advanced Paramedic Practitioner level. It offers an opportunity to influence patient safety, professional development and the delivery of advanced pre-hospital care across Cumbria and Lancashire.

Main duties of the job

The successful candidate will:

• Provide visible, compassionate line management and clinical leadership for the Advanced Paramedic Practitioner team, including appraisal, wellbeing, performance, attendance and development.
• Deliver clinical supervision and operational contact time, supporting continuing professional development and assurance of enhanced skills and medicines governance.
• Plan and coordinate operational cover, rostering, abstractions, vehicles, equipment and consumables to support safe and effective service delivery.
• Maintain advanced clinical competence through regular clinical shifts and fulfil relevant clinical leadership functions at significant and major incidents.
• Work with Sector Clinical Leads to monitor clinical quality, audit findings, incidents, complaints, risks and performance indicators, translating learning into improvement.
• Coordinate complex case management and contribute to patient safety investigations and actions in line with the Patient Safety Incident Response Framework.
• Chair the Area Enhanced Care Forum and support learning across the area and wider regional clinical leadership network.
• Represent or deputise for the Area Consultant Paramedic when required and build effective relationships with operational teams, staff-side colleagues and external partners

Detailed job description and main responsibilities

You will be an HCPC-registered paramedic with a Master’s-level qualification in advanced practice, a formal teaching or mentoring qualification, a full UK driving licence including category C1, and an appropriate emergency driving qualification.

You will bring substantial experience of autonomous advanced clinical practice and clinical leadership in the pre-hospital environment, together with demonstrable line-management experience. You will be able to communicate complex or sensitive information, apply HR processes fairly, use data and evidence to support improvement, and work collaboratively across professional and organisational boundaries. We are particularly interested in candidates who demonstrate compassionate and inclusive leadership, sound judgement, personal credibility and the ability to remain effective when priorities are complex or uncertain. You will be expected to role-model NWAS values—Working Together, Being at Our Best and Making a Difference—and our Be Think Do leadership philosophy. Please read the job description and person specification carefully and use your supporting information to explain clearly how you meet the essential requirements.

This Band 8a leadership appointment will follow the NWAS leadership recruitment approach, with a focus on values, behaviours, leadership style and potential as well as relevant experience. Shortlisted candidates will be invited to attend an assessment process on 16 and 17 November 2026. Further details will be provided to shortlisted candidates. For an informal discussion about the role, please contact Matt Dunn, Area Consultant Paramedic, matt.dunn@nwas.nhs.uk.

Closing date: 1 November 2026

Assessment dates: 16 and 17 November 2026

The Trust reserves the right to close this vacancy before the advertised closing date if sufficient applications are received. Shortlisted candidates will normally be contacted by email, so please check the email account used for your application.

Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.

Please ensure that you have read and understood the job description and person specification before applying.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.