Clinical Support Assistant

Job overview

An exciting opportunity has arisen for an enthusiastic, hardworking, and conscientious Clinical Support Assistant (CSA) to join the Site CSA Team.

The successful candidate will provide a Trust-wide clinical support service, undertaking venepuncture, cannulation, and ECGs across a variety of clinical areas. In addition, the post holder will provide cover within the Phlebotomy Clinic as required, supporting the delivery of a safe, effective, and timely service for patients.

We are looking for an individual with excellent communication skills, a flexible approach to working, and the ability to work independently as well as part of a multidisciplinary team. The successful candidate will be committed to delivering high-quality patient care and maintaining professional standards at all times.

The role is based on 12-hour shifts (07:00 to 19:30), predominantly working weekdays, Monday to Friday.

Key responsibilities include:

• Undertaking venepuncture, cannulation, and ECG procedures across the Trust.
• Providing cover and support within the Phlebotomy Clinic as required.
• Supporting clinical teams in delivering efficient patient care.
• Maintaining accurate documentation and adhering to Trust policies and procedures.
• Working collaboratively with multidisciplinary teams across the organisation.

Main duties of the job

The Clinical Support Assistant will provide a Trust-wide clinical support service, undertaking a range of clinical procedures to support patient care and the effective delivery of services across the Trust.

• Undertaking venepuncture, cannulation, and ECG procedures across inpatient wards and clinical departments.
• Providing support and cover within the Phlebotomy Clinic, ensuring timely blood sample collection and maintaining a high-quality service for patients.
• Responding to requests from clinical teams in a timely and professional manner.
• Accurately recording procedures and maintaining patient records in line with Trust policies and professional standards.
• Ensuring blood samples are correctly labelled, handled, and transported in accordance with Trust procedures.
• Maintaining clinical competencies and adhering to infection prevention and control, health and safety, and safeguarding requirements.
• Providing reassurance and support to patients throughout procedures, promoting a positive patient experience.
• Working collaboratively with nursing, medical, and allied health professional teams across the Trust.
• Maintaining equipment and reporting any faults or issues appropriately.

The successful candidate will be expected to work independently, prioritise their workload effectively, and demonstrate flexibility to meet the needs of the service in a fast-paced environment.

Detailed job description and main responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

No previous experience required as full traiing is given.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.