Clinical Service Manager - Croydon Home Treatment Team

Job overview

An opportunity has arisen for the Service Manager  for Croydon Home Treatment Team., based at The Bethlem Royal Hospital

The role involves managing Croydon's Home Treatment Service working closely with Inpatients, the Acute Referral Centre, Liaison and Community Teams to ensure early intervention in crisis and reduction in the reliance on bed based services for people in mental health crisis.

The Home Treatment Teams provide 7 day a week, crisis assessment and intensive home treatment to patients with the aim of preventing admission where possible or if admission is required , facilitating earlier discharge. The Service Manager post is Monday to Friday 9-5 with some flexibility required, including to facilitate face to face assessments ,  You will also be required to participate in the Trust wide on-call system and provide cover for colleagues across the crisis pathway when required.

The post holder will provide leadership within the borough for ensuring smooth interface working between services to ensure timely admission and discharge from hospital.

The post holder will provide line management and clinical & operational leadership to the team, working closely with the Consultant and Advanced Practitioners  to maximise effectiveness and efficiency of service provision. The aim is to ensure integrated clinical, operational, quality and financial outcomes are achieved.

Please see attached JD

Main duties of the job

To provide demonstrable assurance that the resources available achieve efficiencies, reduction of waste and improvements in clinical quality.

To measure outcomes to demonstrate achievements against care pathway standards.

To promote the engagement of carers and families in the care pathway.

Responsible for ensuring high levels of operational effectiveness, including throughput, resource utilisation and the attainment of performance targets within service lines.

To work in partnership with housing providers, faith organisations day centre staff, outreach teams and other agencies providing support to the client group

For further details , please see attached JD.

Detailed job description and main responsibilities

Financial performance

To ensure the delivery of service within the resources available whilst maintaining the quality of service provision

To identify commercial opportunities within the clinical service and seek to achieve income Leadership

To support the development of a culture that promotes leadership through coaching

To line manage and performance manage team leaders/managers in accordance with Trust standards and protocols

To assist in recruiting, motivating, training, developing and retaining appropriate staff enabling them to have the skills, expertise and discretion to function effectively in their roles

Provide demonstrable assurance that staff have the appropriate skills and competence to deliver high quality care

To demonstrate clinical competence and role model effective clinical care delivery

To recruit/develop team leaders/managers who meet the organisational standards and measure performance against leadership and management competencies adopted by the Trust

To be a visible leader and be accessible to clinical staff, services users and carers.

To deputise for the General Manager as required.

For further details, please see attached JD.