Clinical Secretary - Medicine for the Older Adult

Job details

• Job reference: 247150
• Salary: Band 3 (£29,103 - £31,409)
• Job closing date: 08/06/2026
• Job Type: Administrative Services
• Location: University Hospital Hairmyres
• Employment type: Permanent
• Hours Per Week: 28.8
• Job posted date: 01/06/2026
• Employer (NHS Board): NHS Lanarkshire
• Department: Medicine for the Older Adult

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

The Clinical Secretary provides comprehensive administrative support to a team of clinicians, enabling clinicians to operate effectively and efficiently. Work in accordance with standard operating procedures.

In this key role, you will:

• Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes. Type meeting minutes when appropriate. Prioritise work to meet agreed service standards.
• Organise clinical activity for clinicians and re-arrange activities when required (eg. out-patient clinics, operating lists). Support theatre scheduling as required.
• Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results etc. Anticipate problems (eg. clashing appointments, delays in results being available) and take appropriate action.
• Maintain accurately coded and timely records on electronic systems that are used to capture information about patient journeys (eg. appointment bookings Trakcare).

What You'll Bring:

• SVQ level 2 qualification (or equivalent experience) plus at least 2 years experience in healthcare administration or at least 3 years experience in a secretarial role
• Understanding of medical terminology
• Evidence of effective team working and dealing with change
• Evidence of strong communication skills with patients, clinicians and colleagues.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Richard Atkins, Operational Admin Manager on Richard.atkins@lanarkshire.scot.nhs.uk

If you have any questions about the recruitment process or require support with your application, contact Marion Bisset, Recruitment Administrator on marion.bisset@lanarkshire.scot.nhs.uk

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

The Clinical Secretary provides comprehensive administrative support to a team of clinicians, enabling clinicians to operate effectively and efficiently. Work in accordance with standard operating procedures.

In this key role, you will:

• Type dictated clinical letters (discharges, clinic follow up, onward referrals, legal reports etc) and clinical notes. Type meeting minutes when appropriate. Prioritise work to meet agreed service standards.
• Organise clinical activity for clinicians and re-arrange activities when required (eg. out-patient clinics, operating lists). Support theatre scheduling as required.
• Follow up administrative tasks requested by clinicians, such as booking appointments, arranging investigative tests, chasing up diagnostic results etc. Anticipate problems (eg. clashing appointments, delays in results being available) and take appropriate action.
• Maintain accurately coded and timely records on electronic systems that are used to capture information about patient journeys (eg. appointment bookings Trakcare).

What You'll Bring:

• SVQ level 2 qualification (or equivalent experience) plus at least 2 years experience in healthcare administration or at least 3 years experience in a secretarial role
• Understanding of medical terminology
• Evidence of effective team working and dealing with change
• Evidence of strong communication skills with patients, clinicians and colleagues.

What we Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Richard Atkins, Operational Admin Manager on Richard.atkins@lanarkshire.scot.nhs.uk

If you have any questions about the recruitment process or require support with your application, contact Marion Bisset, Recruitment Administrator on marion.bisset@lanarkshire.scot.nhs.uk

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

This advert may close early if we receive a high number of applications, so we encourage you to apply early.

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

This advert may close early if we receive a high number of applications, so we encourage you to apply early.