Clinical Safety Navigator - Crawley & Medway

Job overview

Clinical Safety Navigator - Crawley & Medway

Full Time - 37.5 hours per week

Band 7 - £46,148- £52,809 + NHS Agenda for Change Section 2

Are you an experienced and Registered Nurse or Paramedic looking for a different way to use your skills or are you looking for your first leadership role?

We are looking to recruit a Clinical Safety Navigator (CSN) within our 999 Emergency Operations Centre (EOC) in Crawley, West Sussex or Gillingham, Medway, Kent.

Please be advised interviews will be held on Wednesday 4th June 2025.

Main duties of the job

As a first line manager, the post holder will be a focal point for staff; providing advice, guidance, motivation, direction and leadership as well as managing rotas, sickness and welfare issues.

Additionally, the post holder will also be expected to fulfil the duties of a Clinical Supervisor, and be responsible for Call Audit, clinical decision support use, performance management and clinical quality and governance issues relating to their teams.

Clinical Safety Navigators must provide clinical supervision for the NHS Pathways or Pathways Clinical Consultation Support (PaCCS) call triage system. The post holder must be fully licenced and qualified in or be willing to commit to, and successfully complete the full training and mentoring package for either system, and if trained in PaCCS must also complete the Call Handler Support Module.

Applicants must also have excellent communication skills that are adaptable to be able to influence and support direct line reports and form an integral part of the EOC team.

Detailed job description and main responsibilities

Clinical Safety Navigators are responsible for the oversight and management of safety and risk to our patients within our Emergency Operations Centres.

A key part of the role is to maintain oversight of the Trust’s awaiting incidents, with the capability of managing EOC clinical resources to provide clinical safety assurance and risk mitigation to our patient’s.

Please see attached Job Description for full duties and responsibilities.