Job requirements
Essential
40 listedRequirements the employer expects applicants to meet.
- Other
The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. Some roles require additional level of checks as part of the employment process, i.e. roles which come into contact with children, vulnerable adults or their families.
- Other
Must hold full valid driving licence and have access to a vehicle.
- Other
Able to communicate effectively in written and verbal English Language
- Experience
Experience of leading a team
- Experience
Experience of working in a multi-agency environment
- Experience
A track record of successful service & policy development & implementation
- Experience
Working knowledge of current issues within clinical practice and service development
- Experience
Evidence of post graduate development
- Communication
Expert communication skills, able to address communication barriers
- Communication
Have Good IT / keyboard skills
- Communication
Well-developed verbal and written communication skills
- Qualifications
Registered Nurse, Physiotherapist or Occupational Therapist
- Qualifications
Current registration to a professional body
- Qualifications
Evidence of Continuing Professional Development and its application
- Qualifications
Recognised Management Qualification or evidence of working at that level.
- Personal and People Development
Be aware of own limitations & able to gain support where necessary
- Personal and People Development
Strong commitment to service development & positive change
- Personal and People Development
Highly developed interpersonal skills with attention to details
- Personal and People Development
Influencing skills and ability to negotiate at all levels
- Personal and People Development
Experience of developing policies and procedures
- Skills, Abilities and Knowledge
Analystical skills, with the ability to problem solve complex situations
- Skills, Abilities and Knowledge
Experience of change management
- Skills, Abilities and Knowledge
A track record of successful service & policy development & implementation
- Skills, Abilities and Knowledge
Knowledge of current developments in the health service and political awareness of the NHS
- Skills, Abilities and Knowledge
Experience of working in partnership with multi-disciplinary team
- Skills, Abilities and Knowledge
Able to command respect of the multi-disciplinary team
- Skills, Abilities and Knowledge
Ability to work across professional boundaries
- Skills, Abilities and Knowledge
Able to use own initiative
- Skills, Abilities and Knowledge
Evidence motivational skills
- Skills, Abilities and Knowledge
Experience of staff recruitment, induction, career development and appraisal
- Skills, Abilities and Knowledge
Experience of strategic deployment of workforce to deliver a service
- Skills, Abilities and Knowledge
Able to provide high standards of care
- Skills, Abilities and Knowledge
Evidence tact & diplomacy
- Skills, Abilities and Knowledge
Empathy & sympathy
- Skills, Abilities and Knowledge
Good observational & reporting skills
- Skills, Abilities and Knowledge
Ability to manage stressful situations
- Skills, Abilities and Knowledge
Good interpersonal skills
- Skills, Abilities and Knowledge
Work flexibly to accommodate service needs
- Skills, Abilities and Knowledge
Will be able to make own travel arrangements
- Personal Attributes / Behaviours
Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people / vulnerable adults
Desirable
6 listedAdditional qualities the employer would prefer.
- Experience
Experience of managing a multi-disciplinary team
- Experience
Project management
- Experience
Experience of managing budgets
- Qualifications
Masters level education
- Skills, Abilities and Knowledge
Evidence of managing change within a clinical environment
- Skills, Abilities and Knowledge
Financial management experience and responsibility
Job overview
West Place are seeking an experienced and motivated Registered Nurse or Allied Health Professional to Lead the Community Therapy Team in the role of Clinical Operations Manager (Band 7).
This is an exciting leadership opportunity for a dynamic healthcare professional with experience of managing teams, driving service improvement, supporting staff wellbeing and performance , and delivering high-quality patient care. You will provide operational leadership across community therapy / rehabilitation in West Norfolk supporting and working with multidisciplinary teams and system partners to deliver integrated, patient-centred care closer to home.
Main duties of the job
To provide clear operational leadership and line management to staff working in Community Therapy Team and clinic based services within the Place portfolio.
To contribute to clinical leadership and retain professional registration to support clinically when required.
To support staff to achieve and ensure competencies are maintained within the teams.
Please see job description for a more thorough list of duties.
Detailed job description and main responsibilities
To contribute to the delivery of high standards of health care to patients within their own homes, care homes, the travelling community and in clinics, by assessing, planning, implementing and evaluating packages of care.
To ensure that Trust annual priorities and quality goals are embedded within the workforce by ensuring that all annual appraisals are complete within the team.
To develop strong, transparent working relationships with key stake holders including the local acute hospital, Social Services, Norfolk First Support and the voluntary sector.
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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Applying for this NHS job
This advert is for Clinical Operations Manager with East of England Community Health and Care NHS Trust in St Ives, England. It is listed as a Band 7 Operations manager role. The advertised salary is £49,387 - £56,515 pa. The contract type is Permanent. The application deadline is 16 Oct 2026.
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