Clinical Correspondance Assistant

Job overview

Clinical administration is changing, and we're leading the way.

Do you enjoy working with technology and paying attention to detail?

As a Correspondence Assistant, you'll play a vital role in supporting patient care by producing and processing clinical correspondence for services across the Trust.

Based at Royal Cornwall Hospital, Truro, you'll be part of a modern, forward-thinking Clinical Administration Service. Using digital systems and voice-recognition technology, you'll edit, format and quality-check clinical correspondence, ensuring it is accurate, professional and completed within agreed timescales.

Whether you already have typing or administration experience, or you're looking to bring transferable skills from customer service, hospitality, retail, finance or another fast-paced environment, we'll provide the support and development you need to succeed.

If you're organised, detail-focused and take pride in producing accurate, high-quality work that makes a real difference, we’d love to hear from you.

Transforming services. Reimagining careers. Join us and help shape the future of healthcare administration.

Main duties of the job

As part of our newly transformed Clinical Administration Service, you'll join a modern workforce built around development, innovation and opportunity. With dedicated training, clear progression pathways and exposure to a wide range of services, you'll have the chance to develop valuable professional skills whilst building a rewarding long-term career in healthcare administration.

Detailed job description and main responsibilities

Our recruitment process

To give candidates the opportunity to explore the full range of opportunities available, we are recruiting all Clinical Administration roles through a single recruitment process.

If shortlisted, you'll be invited to attend our Talent Assessment Centre where we'll discuss your preferred locations, working pattern and the roles you'd like to be considered for, helping us find the opportunity that's right for you.

When you apply, you will be applying to the Clinical Administration Talent Pool rather than a specific vacancy. If shortlisted, you will be invited to attend an Assessment Centre at The Knowledge Spa, Truro, on Saturday 31 October 2026.

The assessment centre will provide an opportunity for you to demonstrate your skills, experience and strengths through a variety of activities, while also learning more about our new Clinical Administration Service and the roles available.

During the day, we'll discuss your experience, interests and career aspirations with you and identify which of the available opportunities you would like to be considered for. This allows us to match talented individuals to the roles that best suit their skills, strengths and future ambitions.

We encourage you to apply regardless of your preferred working pattern, and if shortlisted, we'll discuss the opportunities available and the options that best suit your circumstances at the Assessment Centre.

Please reserve Saturday 31 October 2026 in your diary should you be shortlisted, as attendance at the Assessment Centre will be required.

If you're looking for a career where your skills can make a genuine difference, we'd love to hear from you.