
Job requirements
Essential
3 listedRequirements the employer expects applicants to meet.
- Shortlisting
Level 3 qualification in relevant subject area or equivalent experience in administration
- Shortlisting
Experienced in using excellent communication skills on the telephone, face to face and through electronic communications
- Shortlisting
Previous experience in an administrative role
Desirable
1 listedAdditional qualities the employer would prefer.
- Shortlisting
Understanding of confidentiality, GDPR, and NHS data protection policies
Job overview
Clinical administration is changing, and we're leading the way.
We're transforming the way administrative services are delivered and creating exciting new career opportunities.
Our newly redesigned clinical administration service has been built around development, innovation and opportunity. With dedicated training, clear career pathways and access to a wide range of experiences, you'll have the support you need to develop professionally while making a real difference to patients, colleagues and services every day.
We currently have a range of Band 3 Clinical Administration opportunities available, including:
- Ward Administrator
- Reception Administrator
Each role offers something different, but all provide the opportunity to join a modern, forward-thinking service where collaboration, development and excellent service are at the heart of everything we do.
As part of our Clinical Administration Service, you'll join a modern workforce built around innovation, development and opportunity. With clear progression pathways, specialist expertise and opportunities to develop new skills, you'll be part of a team helping shape the future of healthcare administration.
If you're highly organised, proactive and enjoy turning challenges into solutions, we'd love to hear from you.
Transforming services. Reimagining careers. Join us and help shape the future of healthcare administration.
Main duties of the job
Whether you're an experienced administrator or looking to bring transferable skills from customer service, hospitality, retail, finance or another fast-paced environment, we're looking for organised, motivated and people-focused individuals who want to build a rewarding career in healthcare administration.
We recognise that flexibility is important
With vacancies available across Treliske Hospital, Pydar House, St Austell Surgical Hub, St Michael's Hospital and West Cornwall Hospital, we're recruiting to a wide range of full-time and part-time opportunities within our Clinical Administration Service.
We offer a variety of working patterns, including weekday-only roles, rotational 7-day services, evening and weekend opportunities. Whatever your circumstances, we'd encourage you to apply.
Detailed job description and main responsibilities
Our recruitment process
To give candidates the opportunity to explore the full range of opportunities available, we are recruiting all Clinical Administration roles through a single recruitment process.
If shortlisted, you'll be invited to attend our Talent Assessment Centre where we'll discuss your preferred locations, working pattern and the roles you'd like to be considered for, helping us find the opportunity that's right for you.
When you apply, you will be applying to the Clinical Administration Talent Pool rather than a specific vacancy. If shortlisted, you will be invited to attend an Assessment Centre at The Knowledge Spa, Truro, on Saturday 31 October 2026.
The assessment centre will provide an opportunity for you to demonstrate your skills, experience and strengths through a variety of activities, while also learning more about our new Clinical Administration Service and the roles available.
During the day, we'll discuss your experience, interests and career aspirations with you and identify which of the available opportunities you would like to be considered for. This allows us to match talented individuals to the roles that best suit their skills, strengths and future ambitions.
We encourage you to apply regardless of your preferred working pattern, and if shortlisted, we'll discuss the opportunities available and the options that best suit your circumstances at the Assessment Centre.
Please reserve Saturday 31 October 2026 in your diary should you be shortlisted, as attendance at the Assessment Centre will be required.
If you're looking for a career where your skills can make a genuine difference, we'd love to hear from you.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Clinical Administrators with Royal Cornwall Hospitals NHS Trust in Truro, England. It is listed as a Band 3 Administrator, Ward clerk, Receptionist role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 25 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (09 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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