Clinical Administration Training & Development Lead

Job overview

Clinical administration is changing, and we're leading the way.

Are you passionate about helping people learn, develop and reach their full potential?

As one of two new Clinical Administration Training and Development Leads, you'll play a key role in supporting the growth and success of our workforce.

One lead will focus on the training and development of Service Co-ordinators and another on Ward & Reception staff.

Working with colleagues across the organisation, you'll help shape learning experiences, support people through change and build confidence in the skills, systems and technologies that underpin modern healthcare administration. This is a fantastic opportunity for someone who enjoys coaching, mentoring and helping others succeed.

As part of our newly transformed Clinical Administration Service, you'll join a workforce that is investing in people, innovation and the future. With opportunities to influence how training and development is delivered across the service, you'll help put professional administration careers firmly on the map.

If you're an engaging communicator, a natural coach and passionate about developing others, we'd love to hear from you.

Transforming services. Reimagining careers. Join us and help shape the future of healthcare administration.

Main duties of the job

You'll work closely with managers, teams and project colleagues to support development, deliver training and help create a culture of continuous learning. From supporting new starters to helping experienced colleagues embrace new ways of working, you'll make a lasting impact on both individuals and services.

Detailed job description and main responsibilities

Our recruitment process

To give candidates the opportunity to explore the full range of opportunities available, we are recruiting all Clinical Administration roles through a single recruitment process.

If shortlisted, you'll be invited to attend our Talent Assessment Centre where we'll discuss your preferred locations, working pattern and the roles you'd like to be considered for, helping us find the opportunity that's right for you.

When you apply, you will be applying to the Clinical Administration Talent Pool rather than a specific vacancy. If shortlisted, you will be invited to attend an Assessment Centre at The Knowledge Spa, Truro, on Saturday 31 October 2026.

The assessment centre will provide an opportunity for you to demonstrate your skills, experience and strengths through a variety of activities, while also learning more about our new Clinical Administration Service and the roles available.

During the day, we'll discuss your experience, interests and career aspirations with you and identify which of the available opportunities you would like to be considered for. This allows us to match talented individuals to the roles that best suit their skills, strengths and future ambitions.

We encourage you to apply regardless of your preferred working pattern, and if shortlisted, we'll discuss the opportunities available and the options that best suit your circumstances at the Assessment Centre.

Please reserve Saturday 31 October 2026 in your diary should you be shortlisted, as attendance at the Assessment Centre will be required.

If you're looking for a career where your skills can make a genuine difference, we'd love to hear from you.