Clinic Coordinator

Job overview

The Clinic Coordinator is a key member of the Clinical Psychology team, providing high quality administrative support to ensure the effective delivery of outpatient services. The post holder will coordinate appointments, referrals and patient communications, supporting the efficient use of clinic capacity and helping to deliver a positive experience for patients accessing the service.

Main duties of the job

The post holder will coordinate and manage outpatient appointments, referrals and clinic activity, ensuring administrative processes are completed accurately and efficiently. They will act as a key point of contact for patients, carers, clinicians and colleagues, responding to enquiries, communicating appointment information and supporting the smooth running of clinics. The role will involve maintaining patient administration systems, arranging interpreter and other appointment-related services, managing clinic schedules and supporting the effective utilisation of clinic capacity. The post holder will work closely with clinical and administrative teams to ensure accurate record keeping, provide a high standard of customer service and contribute to a positive patient experience.

Detailed job description and main responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.