Clinic Administrator

Job overview

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community, then we want to hear from you.

We are looking to recruit two clinic administrators within East Staffordshire. This role will be a patient facing role, supporting with the reception cover at two of our sites, Hill Street wellbeing Centre in Stapenhill, Burton and Balance Street Health Centre, in Uttoxeter.

We have a one full time vacancy for Monday - Friday with regular days at both sites.

It is a really exciting time working within East Staffordshire. The clinical administration services have adapted and innovated their service delivery and are working more integrated than ever. The clinics are a hub of exceptional patient care and are a key part of future care delivery. East Staffordshire services are co-located over a small number of sites which provides a supportive and inclusive environment in which to work.

Main duties of the job

The successful candidates will work as part of a supportive clinic admin team, and alongside the clinical services including Nursing, Podiatry and Physiotherapy. The team is a patient facing team, covering the receptions of both of our main Clinic sites.

Responsibilities include directing patients to the clinics, booking of patient appointments, using clinical systems (Rio), liaising with partner agencies and ensuring the general running of the building.

• Directing patients to clinics
• Booking of patient appointments
• Sending email and letter communications to patients
• Liaising with partner agencies
• Booking of the on-site rooms for services
• Documenting in patient notes
• Discharging patients from services
• Telephone customer care
• Building maintenance
• Opening and closing of the clinic site

Detailed job description and main responsibilities

For further details of the role, please see the job description and person specification attached.

We encourage all interested candidates to contact with any queries they may have.