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Job requirements
Essential
Not listed in the available specification.
Desirable
1 listedAdditional qualities the employer would prefer.
- Experience
Experience in customer service
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING
LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/9891
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
Join Our Team at Marston Green
Are you a people person who thrives on delivering excellent customer service? Do you enjoy building positive relationships and making a real difference to people's experience? If so, we'd love to hear from you. We're looking for an enthusiastic and client-focused individual to join our welcoming team at our modern, state-of-the-art Treatment Centre in Marston Green. This is an exciting opportunity to become part of a growing organisation where your contribution truly matters.
As a key member of the team, you'll be the friendly face and voice our clients rely on. From handling enquiries and resolving issues to providing accurate information and support, you'll play an important role in ensuring every client receives an outstanding experience. If you enjoy working with people, solving problems, and delivering exceptional service, this could be the perfect role for you.
Travel & Flexibility
This role offers variety, with travel to our Merry Hill (Dudley) Community Treatment Centre and other future Community Treatment Centres as required. Travel is expected at least once a week, with additional visits depending on business needs. All additional business travel expenses will be reimbursed. The role also includes occasional Saturday working, giving you flexibility with a day off during the week.
About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.
Details
- Date posted: 12 October 2026
- Pay scheme: Other
- Salary: Depending on experience Starting from £25,528.04
- Contract: Permanent
- Working pattern: Full-time
- Reference number: B0539-26-0229
- Job locations: Washington House, Starley Way, Birmingham, B37 7GN, United Kingdom
Job responsibilities
For more details about the role, please view the job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf
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Applying for this NHS job
This advert is for Client Care Coordinator (Birmingham) with MSI Reproductive Choices in Birmingham, England. It is listed as a Care coordinator role. The advertised salary is Negotiable. The contract type is Permanent. The application deadline is 09 Nov 2026.
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