Clerical worker BANK

Job overview

We are seeking a reliable and organised Bank Administrator to provide flexible administrative and clerical support to the Winter Pressures Lead and Incident Coordination Centre during periods of increased operational pressure. Working as part of the Temporary Staffing Team, you will help the service run efficiently by managing routine communications, maintaining accurate records and trackers, arranging meetings, preparing documents and supporting day-to-day office requirements. This is a varied role in a fast-paced environment, requiring excellent organisation, attention to detail, clear communication and the ability to adapt as priorities change. You will work collaboratively with clinical and non-clinical colleagues while demonstrating the Trust’s values of Caring, Safe and Respectful.

Main duties of the job

• Provide efficient administrative and clerical support to the Winter Pressures Lead and Incident Coordination Centre.
• Monitor shared inboxes and calendars, respond to routine enquiries and escalate urgent, sensitive or complex matters appropriately.
• Arrange meetings, coordinate diaries and rooms or Microsoft Teams links, and prepare and circulate agendas and supporting papers.
• Take routine meeting notes or minutes when required and maintain accurate action trackers, rotas, contact lists, attendance records and shared folders.
• Input, update, collate and retrieve information using Microsoft Office, Teams, SharePoint and relevant Trust systems.
• Support routine reports, returns and situation updates, distribute approved information and follow up allocated actions within agreed timescales.
• Undertake general office duties, including correspondence, document preparation, filing, scanning, printing and secure handling of confidential information.
• Help maintain an organised and well-equipped ICC work area, including stationery, meeting resources and routine administrative displays.
• Provide clear end-of-shift handovers and highlight outstanding actions, deadlines, risks or unresolved issues.
• Work flexibly and professionally with colleagues and external partners, following Trust policies, local procedures and information governance requirements.

Detailed job description and main responsibilities

Please see job description and person specification for full details of the responsibilities of this post

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.