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Job overview
An exciting and challenging opportunity has arisen for an enthusiastic individual to join our Cardiothoracic Outpatient Team at the Northern General Hospital.
The successful candidate will provide high quality administrative service to facilitate all aspects of outpatient appointments within Cardiothoracic Outpatient Team.
They will have excellent interpersonal skills as they will be in contact with patients both in person and over the phone.
They will work closely with our medical secretaries, waiting list coordinators, Nurses and Consultants to offer the best possible service to our patients.
Main duties of the job
To deliver a high-quality service by providing effective and efficient patient focused appointment bookings, a medical records function, clinic preparation and clinic reception for the patients that attend Cardiothoracic Directorate.
The post holder with liaise with patients, other hospital staff and deal with enquiries from outside the hospital to help ensure the delivery of an efficient service to all users. They will be required to have a firm understanding of the need for confidentiality and to consider and maintain this confidentiality at all times.
To assist in the locating, filing and preparation of attendance packs for outpatient clinics.
To undertake reception duties and receive patients in a pleasant, tactful and understanding manner and accurately record all data fields on CONNECT. To be able to work under pressure, coping and adapting to different situations as they arise.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Applying for this NHS job
This advert is for Clerical Officer/Receptionist with Sheffield Teaching Hospitals NHS Foundation Trust in Sheffield, North East and Yorkshire, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 PA/ Pro rata for part time staff. The contract type is Permanent. The application deadline is 09 Jun 2026.
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