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Job requirements
Essential
12 listedRequirements the employer expects applicants to meet.
- Experience
Experience of working within an office environment
- Experience
Experience of working in a public facing role.
- Further Training
Knowledge of / experience of using information and/or customer service systems.
- Further Training
Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
- Skills and Knowledge
Understanding of Data protection issues and the ability to maintain confidentiality.
- Skills and Knowledge
Excellent communication skills, with ability to deal with staff at all levels.
- Skills and Knowledge
Good working knowledge of Microsoft Office Packages particularly Microsoft Excel
- Skills and Knowledge
Ability to deal with patients details in a caring and confidential manner
- Skills and Knowledge
Displays use of initiative with effective organisational skill
- Skills and Knowledge
Excellent time management skills with the ability to prioritise and meet deadlines
- Skills and Knowledge
On-going commitment to personal development
- Education and Qualifications
GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
Relevant experience within the NHS
- Further Training
Previous experience Infoflex / 59R Software
- Further Training
Previous experience of PAS / Infoflex / SystmOne (area specific software)
- Education and Qualifications
NVQ Level II in Business Administration / Customer Service / IT
Job overview
This is an exciting opportunity for a committed and enthusiastic member of the administration team who is passionate about the delivery of a high quality service.
The successful candidate will have significant experience in administrative duties, good customer care skills, experience of dealing with enquiries either by telephone or face to face, have NVQ level 2 or equivalent level of experience in administration and office procedures as well as good typing/keyboard skills.
Main duties of the job
The post holder is responsible for ensuring the provision of an efficient clinical support service including Reception/Contact Centre service, undertaking the administrative duties associated with medical and nurse clinics and maintaining the medical records filing systems.
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Clerical Officer/Receptionist with Sheffield Teaching Hospitals NHS Foundation Trust in Sheffield, England. It is listed as a Band 2 Clerical officer role. The advertised salary is £25,272 pa/pro rata for part time staff. The contract type is Permanent. The application deadline is 11 Oct 2026.
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