Clerical officer

Job summary

This is an exciting opportunity to join our Friendly professional administration Team at Dewsbury Hospital.

You will work as part of a multi skilled team providing a range of administration and clerical services.

Main duties of the job

• Provide an efficient customer service dealing with enquiries from patients, carers, medical staff ,the multi disciplinary Team and General Practitioners.
• Effectively utilise the Trusts information systems.
• Arrange follow up appointments on the Trusts information systems as per standard operating procedures.
• General Receptionist duties.
• Telephone appointments
• Maintain departmental filing systems.

For a full list of the main duties of this role please refer to the job description and person specification.

Job responsibilities

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers,home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.