Clerical Officer

Job overview

We are looking for a friendly, organised Clerical Officer to join the Pulmonary Vascular Disease Unit, a national centre of excellence based at the Royal Hallamshire Hospital. You’ll play an important role in keeping the service running smoothly by supporting patients, clinicians and the wider Respiratory Medicine team. From welcoming patients at reception to helping prepare clinics and admissions, you’ll be a key point of contact for those using the service and an essential part of the daily operations of a busy specialist department. This is a varied and rewarding role where no two days are the same, and where your contribution directly helps us deliver a safe, efficient and high‑quality service.

Main duties of the job

The successful candidate will support the day‑to‑day running of the Pulmonary Vascular Disease Unit by carrying out essential clerical tasks that keep clinics, admissions and ward activity organised. This includes welcoming patients, handling telephone enquiries, preparing and maintaining medical notes, and ensuring patient information is recorded accurately on hospital systems. They will help coordinate appointments, transport and follow‑up arrangements, and work closely with nursing and medical staff to support patient flow and timely investigations.

Alongside general office duties such as managing post, filing and producing patient information packs, the successful candidate will provide cross‑cover for colleagues and contribute to improving administrative processes within the department. They will work in line with Trust policies at all times, maintain confidentiality, and uphold the Trust’s values in their daily work.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.