Clerical Officer - Modern Apprenticeship

Job details

• Job reference: 262786
• Salary: Band 2 (£26,696 - £28,988)
• Job closing date: 27/10/2026
• Job Type: Administrative Services
• Location: NHS Lanarkshire Wide
• Employment type: Fixed-term or Secondment
• Hours Per Week: 36
• Job posted date: 19/10/2026
• Employer (NHS Board): NHS Lanarkshire
• Department: Business and Administration

🌟 Join Our Team as a Modern Apprentice in Business and Administration! 🌟

NHS Lanarkshire is thrilled to announce exciting opportunities for Modern Apprenticeships in Business and Administration across Lanarkshire.

Key Details:

• Locations: Various sites across NHS Lanarkshire.
• Wage: Band 2 (£26,696 - £28,988)
• Duration: Fixed term post for 12 months starting from the 12th of January 2027 for 36 hours each week. Part-time hours available with pro-rata salary.
• Eligibility: Applicants should be aged 16 to 24 years old on by 1st of January 2027, (or up to 29 years for applicants who have a disability or those who are care experienced*) are eligible. Must demonstrate proficiency at SCQF Level 5/National 5 level.

More information can be found in the job pack attached to this advert.

What We Offer:

• Training: Gain invaluable on-the-job training to develop a diverse range of business and administrative skills.
• Qualification: Work towards achieving a SCQF Level 5 qualification in Business and Administration with New College Lanarkshire, leading to a nationally recognised qualification.
• Support: You will be well supported on this Modern Apprenticeship Programme with a dedicated workplace buddy, a Job Coach from the in-house Employability Team and regular networking sessions with other apprentices.

What We're Looking For:

• Motivated Individuals: Highly motivated and committed individuals eager to join our Modern Apprenticeship Programme.
• Skills: Strong communication, customer service, and IT skills, along with the ability to understand various procedures and processes.
• Interest: A particular interest in administrative roles, coupled with a positive attitude towards work and professional development.

Duties as a Clerical Officer may include:

• General reception duties.
• Sort and distribute incoming and outgoing mail.
• General Admin tasks such as; photocopying, emailing and filing.
• Dealing with enquiries, either face-to-face or by telephone, from the public, patients and external agencies.
• Maintain appointment systems - resolve disputed appointment times, offer new appointments and re-arrange existing appointments.
• Preparation of orders for stationery, supplies and sundries to ensure adequate stock levels e.g. purchase orders, pre-printed stock orders.

No Prior Experience Necessary: This Modern Apprenticeship welcomes applicants with limited work experience, including school leavers.

How to Apply:

• Please complete our online application form
• Find out more about the roles, our Modern Apprenticeship programme, and the application process by joining one of our online MS Teams sessions:

We strongly encourage you to attend these sessions for guidance before applying.

Don't miss this incredible opportunity to kickstart your career journey with NHS Lanarkshire! Apply now and embark on a rewarding path of growth and development. 🚀

Additional Information:

For full details about this Modern Apprenticeship and the recruitment process, please refer to the attached job pack.

For any informal enquiries, feel free to contact Nicole Grant at nicole.grant@lanarkshire.scot.nhs.uk Senior Employability Advisor/Job Coach Lead.

For queries regarding the application form or recruitment process only, please contact Nicole McMillian on nicole.mcmillian@lanarkshire.scot.nhs.uk stating the job title and reference number in the subject. Please note: all job-related queries must be directed to the informal contact noted above.

Please note we anticipate a high level of interest in this position and may close the advert once sufficient applications are received.

In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another. *Care experienced applicants are people who live/have lived with foster parents’/kinship carers or who live/have lived in a residential children’s setting/secure unit.’

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

Interested?

Full details about the role are provided in the attached Job Description and Person Specification.

Please review our Application Guidance which explain key information including closing dates, amendments, right‑to‑work requirements, sponsorship eligibility and important points to be aware of before submitting your application

You can also learn more about working with NHS Lanarkshire by viewing our Information Pack

Unless otherwise stated, the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

This advert may close early if we receive a high number of applications, so we encourage you to apply early.