Job requirements
Essential
9 listedRequirements the employer expects applicants to meet.
- Skills
Able to use electronic information systems
- Skills
Team Player
- Skills
Communication skills
- Skills
Customer Service Experience
- Experience
Previous clerical/office experience
- Education/Qualifications
GCSEs Grade C and above in English and Maths or equivalent experience
- Education/Qualifications
NVQ Level 2 in Administration or equivalent experience
- Education/Qualifications
IT qualification or equivalent level of experience using Microsoft packages
- Education/Qualifications
RSA/OCR Level 2 or equivalent experience
Desirable
4 listedAdditional qualities the employer would prefer.
- Skills
Knowledge of NHS systems
- Experience
Previous NHS experience
- Education/Qualifications
ECDL
- Education/Qualifications
AMSPAR -City & Guilds level 3
Job overview
Do you have excellent administration skills and enjoy working as part of a team? Do you have vision, drive and endless enthusiasm and thrive on a challenge? Then come and join our Conwy Community Resource Team which is dynamic, proactive and committed to making a difference to our patients. We believe in development and training opportunities for our staff and are looking to recruit an extremely organised, highly motivated and passionate clerical officer to support the clinical team.
The ability to speak Welsh is Essential for this post.
Main duties of the job
The purpose of this post is to provide an efficient and comprehensive administrative service within the Community Resource Team (CRT). Acts as the first point of contact for telephone communication for the CRT.
The post holder will work within the Conwy CRT (Abergele, Colwyn Bay, Llandudno, Llandudno Junction & Llanwrst) alongside District Nurses, Therapy Services, Local Authority colleagues and Voluntary Sector to provide a seamless administrative service to the Multidisciplinary Teams.
The Clerical Officer is required to work accurately and independently, within guidelines after training. Using their own initiative and judgement, rather than supervised, deciding when necessary to consult their manager. All duties must be carried out in accordance with Departmental and Health Board Policy.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are essential
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Applying for this NHS job
This advert is for Clerical Officer - Colwyn Bay District Nurses with Betsi Cadwaladr University Health Board in St Asaph, Wales. It is listed as a Band 2 Clerical officer role. The advertised salary is £26,300 per annum, pro rata. The contract type is Permanent. The application deadline is 05 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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