Job requirements
Essential
4 listedRequirements the employer expects applicants to meet.
- .
GCSE or equivalent Grade C or above in English
- .
Proven experience in a customer-facing role, managing face-to-face and telephone inquiries (evidenced in work history)
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Competence with Microsoft Office programs (Word, Outlook, Excel) and the ability to quickly learn bespoke NHS clinical systems
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Communication skills
Desirable
3 listedAdditional qualities the employer would prefer.
- .
Previous administrative or customer service experience in a medical setting or GP practice.
- .
NVQ or equivalent in business administration
- .
Confidentiality & Discretion
Job overview
We are looking to recruit a highly motivated and enthusiastic person to join our admin team within the Gynae Oncology and Colposcopy Department at the Queen Elizabeth Hospital in Gateshead. The admin team within the Gynae Oncology service support the delivery of cancer care to patients from across the region referred to the Trust for specialist cancer care.
In this role you will provide admin support to the secretaries, cover clinic reception booking in patients and making sure all details are correct on the system. Prepare notes for clinics and other general admin duties
Main duties of the job
- Open/action incoming post and action outgoing post (including scanning referrals to Central Booking)
- Prepping of clinic notes and entering patient details into MASEY system
- Covering of clinic front desk reception
- Scan any direct referrals received to the Booking Centre
- Coordinating and tracking patient notes (requesting, tracking on filefast, notes transfer/return and orphan filing) or information, including between hospital providers.
- General photocopying/scanning/filing/stationery and runner activities
- Arranging interpreters/transport etc in conjunction with the secretaries
Detailed job description and main responsibilities
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Clerical Assistant/Reception with Gateshead Health NHS Foundation Trust in Gateshead, England. It is listed as a Band 2 Administrative assistant role. The advertised salary is £25,272 per annum. The contract type is Permanent. The application deadline is 27 Oct 2026.
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