CHIS Data Quality & Failsafe Administrator

Job overview

1 Permanent Full-Time role required, 37.5 hrs per week, Monday to Friday 9am-5pm

Salary: Band 3 (£24,071 - £25,674)

This is a permanent position and will be based at Lawton House, Bellringer Road, Trentham, Stoke on Trent ST4 8HH.

We are looking to recruit a Child Health Data Quality & Failsafe Administrator who is motivated, flexible, and enthusiastic to join our Child Health Information Service (CHIS) Team.

Working as a Data Quality & Failsafe  member of the Child Health Information Service (CHIS) Team, you will be responsible, as part of the CHIS team, for processing and validating a wide range of highly confidential activities to support the day-to-day functioning of the department, including running CHIS system reports for Health Professionals,  thus ensuring all aspects of the Healthy Child Programme are met.

Main duties of the job

The role will require a  Data Quality & Failsafe  Administrator who will create, review and amend computerised records for children who reside or are the responsibility of childhood services within the West Midlands CHIS-Northern Hub (Staffordshire, Stoke on Trent, Wolverhampton, Shropshire and Telford and Wrekin).  This is achieved by receiving information from Antenatal Services, previous Child Health Departments, GP Practices, Health Visiting, School Nurses Services etc. Data Quality checking and recording information of immunisations, surveillance, neonatal screening results and NHS Number on to the Child Health Information System.

The successful candidate will have a positive, can-do attitude to work and will strive to be a highly effective member of the CHIS team. The role consists of  quality checking, processing and updating health records for children to ensure these are correct and up to date, and it would be suited to someone who enjoys repetitive data review and entry and can carry out these tasks with a high degree of accuracy. They will need to be computer literate in Word,  with extensive use of Excel, and electronic mail displaying a high level of accuracy and attention to detail in data input.

Detailed job description and main responsibilities

• To complete data quality and failsafe tasks, review, quality check and input missing information on to electronic record systems following Trust guidelines. •    Produce and disseminate data quality reports to clinical staff from our bespoke Child Health Information System to agreed departmental standards. •    To make, receive and action queries in a professional manner, as agreed by the service, liaising with colleagues, GP’s, and other agencies verbally, virtually by email and telephone. •    To liaise with the clinical teams to support the delivery of services across West Midlands CHIS-Northern Hub. •    To communicate information to and receive information from managers, colleagues, and others, whilst being aware of the need to maintain confidentiality. •    To adopt a constantly flexible team working approach to ensure that all individual and team objectives are completed efficiently and within given timescales.

Person specification

Education

Essential

• Good educational background to GCSE Level including maths and English
• Level 3 Diploma/NVQ in Business Administration or similar or demonstrable equivalent experience

Desirable

• ECDL or equivalent

Experience

Essential

• Demonstrate relevant data inputting/processing experience in a similar role
• Previous Clinical Systems experience
• Experience of working effectively and collaboratively in an office setting
• Experience of working under pressure to deadlines

Desirable

• Experience of working with SystemC CarePlus or similar child health system

Skills

Essential

• Ability to work with a high level of accuracy and attention to detail
• Ability to plan and prioritise own workload whilst maintaining consistency and quality within tight deadlines
• Demonstrate an understanding of the importance of effective team working
• Demonstrate an understanding of confidentiality issues regarding patients and staff

Desirable

• Previous NHS experience