Children and Young People's Support Worker

Job summary

Join CityCare as a Children and Young Peoples Support Worker! This is an opportunity to make a real difference to the lives of children, young people and families across Nottingham City every day. We are looking for compassionate, motivated individuals who are passionate about improving health, reducing inequalities and supporting families to give every child the best possible start in life.

As a Children and Young People's Support Worker, you will be part of our innovative 0-19 Children's Public Health Service, working alongside Health Visitors, School Nurses and a wide range of partner organisations. This rewarding role offers the chance to build trusted relationships with families, deliver health promotion interventions, support child development reviews, and help families access the services they need to thrive.

At CityCare, our people are at the heart of everything we do. As a values-driven NHS Community Health Services provider and social enterprise, we are committed to creating rewarding careers, supporting professional development and fostering a culture where everyone feels valued, respected and empowered. Our values of Kindness, Respect, Trust and Honesty guide how we work together and how we care for the communities we serve.

Please note should we receive a higher than anticipated number of applications we reserve the right to close the advert early.

Main duties of the job

A rewarding role where you can make a tangible difference to local communities.

A supportive team environment with experienced practitioners and leaders

Access to comprehensive induction, training and competency development programmes.

Ongoing learning and career development opportunities.

Regular safeguarding supervision and professional support.

This role offers a unique opportunity to work across homes, clinics, and community settings, delivering meaningful support where it is needed most. No two days are the same. Every interaction provides an opportunity to improve outcomes for children and young people.

We are particularly interested in people who are caring, approachable and enthusiastic about working with families. Whether your experience comes from healthcare, childcare, education or community settings, if you are committed to helping children and young people achieve their full potential, we would love to hear from you.

Flexible working within the needs of the service.

The opportunity to work for a socially responsible organisation that reinvests in local communities.

If you are looking for a career where your work genuinely changes lives, where you can grow professionally, and where you will be supported to be the best you can be, then CityCare could be the place for you.

Join us and help make a difference every day to the health and wellbeing of Nottingham's children, young people and families.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on ncp.recruitment@nhs.net . CityCare is committed to the protection of vulnerable adults and children.

Details

• Date posted: 09 September 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year pro rata for part time
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: B9826-PCUC-6548
• Job locations: Clifton Medical Practice/Citywide, Southchurch Drive, NOTTINGHAM, NG11 8EW, United Kingdom

Job responsibilities

Job Purpose

To support and facilitate the delivery of universal public health promotion, supporting the health and well-being of babies and children and their families in Nottingham City.

Provide additional clinical support to the Childrens Public Health 0-19 Nursing service by contributing to the delivery of the Healthy Child Programme (DH, 2023).

Deliver public health services to families in the home, clinic settings and community groups.

Dimensions

To work under the direction of a Clinical Service Manager, Specialist Community Public Health Nurse and other team members and be integral to the Childrens Public Health 0-19 Nursing Service.

The post holder will work as part of a geographical skill mix team to support the delivery of high-quality public health services to children and their families in Nottingham City.

Organise and complete delegated work effectively.

Undertake other duties as may be required for maintenance of an effective and efficient service

Key Responsibilities

Quality and Performance

Undertake universal Healthy Child Programme developmental reviews and deliver public health messages as delegated.

Ability to contribute towards achieving Key Performance Indicators.

Facilitate the delivery of groups and clinics e.g., Baby Clinics, Breastfeeding group, First Foods and Milk to Meals groups.

To undertake, assess and record growth measurements of babies and children, during developmental reviews and National Child Measurement Programme (NCMP). Providing universal healthy lifestyle information as required.

To be flexible as required in supporting the Childrens Public Health 0-19 Nursing Service across the City.

Undertake any other duties which may be reasonably required within the remit of the role.

Support the skill mix team to maintain an appropriate learning environment to meet the educational and developmental needs of new starters, student nurses and other learners as required.

Support in health promotion activities in all settings e.g., during health promotion weeks throughout the year.

To undertake referrals to specialist services under the direction of the lead practitioner.

To maintain contemporaneous healthcare records using SystmOne in line with local and national and policies and procedures.

Work using own initiative within the limitations of the role; always promoting high quality care and Nottingham CityCares Values and Behaviours.

Professional

Work in accordance with Nottingham City Local Safeguarding Childrens Board procedures.

Provide and receive routine information, orally, in writing or electronically in line with Nottingham CityCare policy and abiding by legal requirements.

Complete all appropriate records/documents in a clear, accurate and timely way, participating in reporting processes and audit processes as necessary.

Ability to organise and prioritise own workload under the supervision of senior members of the team.

To demonstrate empathy, compassion, and the ability to reassure.

Be sensitive to the needs of children, young people and their carers who may have communication problems, where English is not the first language or understanding is limited, identify appropriate resources to optimise understanding for parents/carers and children.

Maintain confidentiality at all times.

Maintain an accurate electronic diary in accordance with lone working policy and adhere to mobile working guidance.

At all times ensure that own actions support and promote equality, diversity, and the rights of patients, the public and colleagues within the health care environment.

To always conduct yourself in a professional manner during the undertaking of your work.

To dress in accordance with Nottingham CityCare Partnership policies.

To uphold Nottingham CityCares Values and Behaviours.

Knowledge, Training and Experience

To attend mandatory and essential training sessions as defined by Nottingham CityCare Partnership.

To understand CityCare policies and procedures related to your clinical role.

To attend safeguarding supervision on a regular basis in accordance with Nottingham CityCare Partnership guidelines.

To receive annual review and personal development planning to promote achievement of individual, team and organisational objectives.

Complete a comprehensive competency package through observation, reflection and supervised practice.