
Job requirements
Essential
30 listedRequirements the employer expects applicants to meet.
- Knowledge
Understanding of NHS structures, governance and the wider health and care environment
- Knowledge
Knowledge of effective corporate governance, assurance and risk management
- Knowledge
Understanding of equality, diversity and inclusion and its application in the workplace
- Experience
Significant experience supporting a Chief Executive, Chair, Executive Director or equivalent senior leader
- Experience
Experience operating effectively within a complex, highly regulated organisation
- Experience
Experience coordinating strategic priorities, projects and Executive-level actions
- Experience
Experience producing high-quality briefings, reports and presentations for senior audiences
- Experience
Experience handling highly sensitive, confidential and contentious matters
- Experience
Experience managing and developing staff
- Experience
Experience working with Board members and senior internal and external stakeholders
- Experience
Experience of financial and resource management
- Personal Attributes
Demonstrates integrity, professionalism and resilience
- Personal Attributes
Proactive, adaptable and solutions focused
- Personal Attributes
Maintains confidentiality and inspires trust and confidence
- Personal Attributes
Committed to the Trust’s values of Include, Respect and Improve
- Personal Attributes
Able to work flexibly to meet the requirements of the role
- Skills and Abilities
Excellent written and verbal communication skills
- Skills and Abilities
Ability to analyse complex information and present clear advice and recommendations
- Skills and Abilities
Highly developed organisational and prioritisation skills
- Skills and Abilities
Ability to work autonomously, exercise sound judgement and make decisions within delegated authority
- Skills and Abilities
Ability to influence, challenge and build credibility with senior stakeholders
- Skills and Abilities
Strong political awareness, diplomacy and discretion
- Skills and Abilities
Ability to manage competing priorities and deliver to demanding deadlines
- Skills and Abilities
Ability to lead a responsive, collaborative and high-performing team
- Skills and Abilities
Advanced digital skills, including Microsoft Office applications
- Skills and Abilities
Ability to identify and implement improvements to systems and ways of working
- Qualifications and Training
Educated to degree level or able to demonstrate equivalent knowledge and skills gained through substantial relevant experience
- Qualifications and Training
Evidence of continuing professional development
- Qualifications and Training
Management, leadership, business administration qualification
- Qualifications and Training
Project management qualification (Prince 2, APM, PSQ, MSP)
Desirable
3 listedAdditional qualities the employer would prefer.
- Knowledge
Knowledge of East and North Hertfordshire’s health and care system
- Experience
Senior-level experience within the NHS or wider public sector
- Experience
Experience of transformation, improvement or programme governance
Job overview
We are seeking an exceptional Senior Executive Business Manager to provide trusted strategic support to the Chief Executive and Trust Chair during a period of significant transformation and improvement. This is a unique opportunity to operate at Board level, working closely with Executive and Non-Executive Directors, clinical leaders and system partners to drive delivery of the Trust's priorities.
You will lead the Executive Office, provide high-level analysis and advice, coordinate complex organisational initiatives, and ensure key decisions translate into meaningful action. Working with considerable autonomy and discretion, you will play a pivotal role in shaping organisational effectiveness, performance improvement and strategic delivery.
We are looking for an experienced senior manager with outstanding communication, relationship-building and problem-solving skills, preferably with experience supporting senior leaders within the NHS or another complex, highly regulated environment.
If you thrive in a fast-paced setting, enjoy bringing clarity to complexity and want to make a significant contribution to improving services for patients, staff and communities, we would love to hear from you.
Main duties of the job
The postholder will enable the Chief Executive and Chair to focus their time on the issues that matter most by ensuring that priorities are translated into action, decisions are followed through, emerging risks are identified early and high-quality information is available at the point it is needed.
Working with considerable autonomy and discretion, the postholder will act as a trusted interface between the Chief Executive and Chair, Executive and Non-Executive Directors, clinical and operational leaders, the wider system and external stakeholders. Bringing together complex information, provide concise advice and constructive challenge, and use delegated authority to progress priority actions and resolve barriers.
The postholder will have direct management responsibility for the Executive Office and, under delegated authority from the Chief Executive, lead the development and implementation of improvements to corporate management arrangements, Executive decision-making processes and organisational ways of working. The role will include responsibility for developing longer-term plans, coordinating implementation across Executive portfolios and corporate functions, and managing designated staffing budgets, office accommodation and associated physical resources. Postholder will exercise independent judgement within agreed delegated authority, ensuring that improvements are implemented effectively, resources are appropriately managed and organisational priorities are supported.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
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Applying for this NHS job
This advert is for Chief of Staff to the Chief Executive and Trust Chair with East and North Hertfordshire Teaching NHS Trust in Stevenage, England. It is listed as a Band 8 Chief executive role. The advertised salary is £66582.00 to £77368.00. The contract type is Permanent. The application deadline is 27 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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