CE&S Support Services Administrator

Job summary

As a Support Services Administrator you work within Support Services team to provide a comprehensive administrative support function for the Clinical Education & Standards Department. The post holder will be a key point of contact for all administrative aspects of course bookings and management, takingresponsibility for all tasks assigned and work with minimalsupervision.

Main duties of the job

The main duties of the job include:

Providing administration support throughout the recruitment and selection process of newlearners to the Trust.

Supporting Managers by preparing correspondence, amending documentation, takingminutes for meetings, sending emails, making and receiving calls on their behalf and anyother ad-hoc requirements.

Assist in ordering equipment, uniform, vehicles and products using the EPROC system forEducation Centres, ensuring accurate records are maintained for ordering and receivingproducts.

Assisting with booking CES staff on conferences with accommodation, as required andmaintaining accurate records.

Booking internal /external speakers for courses.

Ensuring relevant exam papers are ordered, stored safely and sent out in line withawarding organisations guidance.

Responsible for notification to the relevant departments of learner progress in theirrelevant course programmes.

Responsible for the registration and certification of learners in the Trust.

Ensure that all training records are properly maintained and filed in the departmentsarchive.

Act as the point of contact for day-to-day in-person contacts, requests and deliveries ateducation centres, including occupying the reception desk where requested.

Carry out any other duties appropriate to the grade as directed by the Support ServicesManager, including providing cover for the Support Services Co-ordinator during periods ofabsence.

About us

The Clinical Education and Standards department is a diverse team, responsible for all clinical education programmes in the London Ambulance Service.

Our team is committed to educational excellence, and we strive for developing, delivering, recording and reporting the very best to ensure the clinical staff of the London Ambulance Service provide the highest patient care.

The Clinical Education and Standards department has specialist education facilities, located at Dockside and Brentford.

Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:

• Our care delivering outstanding emergency and urgent care whenever and wherever needed.
• Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
• Our London using our unique pan-London position to contribute to improving the health of the capital.

To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.

Details

• Date posted: 09 October 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £30,630 to £32,346 a year
• Contract: Fixed term
• Duration: 6 months
• Working pattern: Full-time
• Reference number: 308-OL-CORP-96
• Job locations: Brentford Education Centre, Unit 4 Brentside Business Park, BRENTFORD, Greater London, TW8 9DS, United Kingdom

Job responsibilities

Please refer to the Job Description and Person Specification for more information on the requirements of the role.

The recruitment process will include:

An application on Oleoo

A face to face interview interview

CE&S are looking for a strong team player with excellent communication skills and an eye for detail. You should be able to work independently managing your own workload.