Catering Assistant

Job overview

As a Catering Assistant, you will be part of a dedicated team delivering a safe, high-quality and customer-focused catering service to patients, staff and visitors across Imperial College Healthcare NHS Trust. Your work will play an important role in supporting patient care and enhancing the patient experience by ensuring meals are prepared, delivered and served to the highest standards of food safety, hygiene and customer service. This is a varied and rewarding role where you will work closely with colleagues to help maintain efficient catering operations across the Trust.

We are looking for enthusiastic, reliable and flexible individuals who take pride in their work, enjoy working as part of a team and are committed to delivering excellent service. You will need a positive attitude, good communication skills and a willingness to follow procedures and maintain high standards in a busy environment.

In return, you will join a supportive organisation that values its staff, promotes learning and development, and provides the opportunity to make a meaningful contribution to the wellbeing of patients, staff and visitors every day.

If you are passionate about providing excellent service and want to be part of a team that makes a difference, we would love to hear from you.

Main duties of the job

• Assisting with the preparation and service of meals for patients, staff and visitors.
• Ensuring food is handled, stored and served in accordance with food hygiene and safety procedures.
• Maintaining high standards of cleanliness within kitchens, pantries, dining areas and food service areas.
• Cleaning catering equipment, utensils, crockery and work surfaces.
• Monitoring, rotating and storing stock correctly, and reporting any wastage.
• Receiving deliveries and assisting with stock checks and stock control processes.
• Delivering catering supplies to wards, departments and other designated areas.
• Completing documentation including temperature records, cleaning
• schedules and other departmental records.Reporting equipment faults, hazards, incidents and near misses in a timely manner.
• Supporting compliance with health and safety, infection prevention and control, and departmental procedures.
• Working collaboratively with colleagues to ensure an efficient and reliable catering service.
• Providing excellent customer service and contributing to a positive patient experience.

We are looking for reliable and enthusiastic team players with good communication skills, attention to detail, and a commitment to delivering excellent customer service while maintaining high standards of cleanliness and safety. Experience in catering, hospitality or healthcare is desirable but not essential, as full training will be provided.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.