Catering Assistant Restaurant

Job overview

OneLSC is a Corporate Collaboration hosted by East Lancashire Hospitals Trust.

The Catering Department at Blackpool Victoria Hospital are a 5 star establishment on the food hygiene rating and will always ensure that safety and quality is always a paramount to our staff, patients and visitors.  With this in mind the successful candidate must demonstrate a willingness to be flexible and work as part of a team; must be physically fit to perform the duties and have experience in the catering industry.  Good assertion skills, customer care skills and an eye for detail are essential.

An opportunity arisen for a Catering Assistant to join the Catering Department on a part time basis.

The ideal candidate will have good customer care skills, catering experience and a "Can do attitude".  They will have the ability to multitask, be flexible and be a team player.  Be part of a fast paced and motivated team working  Monday to Friday 9:30am to 3:30pm, 30hrs per week.  The Restaurant is a busy area that could have 200 customers at breakfast service and 500 customers over the lunch period, the ideal candidate will be able to work in a busy environment and meet the physical needs of the services.

The post holder will  be part of the team providing a catering service to staff, patients and members of the public. The successful applicant will work mainly in the Restaurant, Monday to Friday including bank holidays as required.

Main duties of the job

The main duties of this post are as follows:

Main duties include:  Carrying out service duties for breakfast and lunch  services this would be rotating on all sections on the Restaurant, Deli Bar, Coffee Bar, Hot Food Service, Cash Registers, dishwashing and general cleaning of equipment, utensils and cleaning  production areas,  moving and handling of meal trolleys, basic food preparation, use of large industrial dishwasher and cleaning machinery.

DUTIES AND RESPONSIBILITIES

• Communicate effectively, professionally and in a timely manner with all hospital staff, the public and colleagues across the Trust and attend department meetings as required
• Use cleaning chemicals safely and effectively and ensure COSHH is followed
• Meet the  cleaning standards of the department and Trust to ensure a safe service is provided
• Compliance with the Catering Department Services and Hygiene & Quality Standards.
• Attractive presentation of all food items served.
• Correct and consistent portion control.
• Meeting required tempo of work & service deadlines

The successful candidate will be able to meet the physical requirements of the post, have catering experience and ideally hold a food safety certificate although this is not essential as training will be given.

Detailed job description and main responsibilities

Please ensure you have read the job description & person specification before applying.

Catering Assistant appointments are made to various sections of the catering department and to specific contract hours and shift patterns. However, in order to maintain and meet the varying needs of the service, it is emphasised that a Catering Assistant may be allocated to work in other sections of the department in line with their Job Description and contracted hours.

• Serving meals for patients or staff and other customers as required.
• Compliance with the Catering Department Services and Hygiene & Quality Standards.
• Attractive presentation of all food items served.
• Correct and consistent portion control.
• Meeting the physical required tempo of work & service deadlines.
• Assisting in basic preparation and portioning of foods including Salads, sandwiches, Fruits and Cold Snacks
• As applicable to daily work section, completing written records of times and temperatures of foods as required. (H.A.C.C.P. – Hazard Analysis and Critical Control Points)
• Reporting to Section Supervisor regarding any food items which are not considered to be of a satisfactory temperature / standard for meals service.
• Ensuring that all items needing refrigeration are correctly stored and used in date code rotation.

• Moving & handling of Trolleys e.g. General transfer of food items, using trolleys and other food service equipment within operational areas. (observing safe 'Moving & Handling - refer to sections below)
• Clearing and cleaning of crockery, utensils, catering equipment and premises as required to maintain high standards of cleanliness.
• Dishwashing operations (including use of crockery & utensil washing machinery)
• Being aware of and complying with correct cleaning procedures and instructions for use of cleaning materials. (C.O.S.H.H. – Control of Substances Hazardous to Health)

• Being correctly / cleanly dressed when on duty and in compliance with rules regarding jewellery, watches, hair control etc.
• Strictly complying with codes of practice for general food safety and personal hygiene.
• Being aware of and complying with Natasha’s law for Allergens.
• Knowing and applying the correct procedures in catering staff responsibilities to report any sickness and especially that compliance with the D & V policy is ensured.
• Correctly operating, (under supervision as appropriate) and ensuring proper cleaning, to a high standard of hygiene, any item of machinery used.

• Being aware of and following the Health and Safety procedures of the Catering Department and of the Trust.
• Observing and complying with safe 'Moving and Handling' guidance and training
• Meeting personal responsibility, for own safety and safety of colleagues, through safe working practices.
• Warning colleagues, and reporting to Supervisor or Catering Manager, of any identified potential risk e.g. defective equipment.
• Taking appropriate action in the event of an accident to notify Supervisor or Catering Manager without delay, referring to and completing online Incident Report in line with Health & Safety policy.

Personal

The working environment of the catering department, may often be hot, noisy and very busy due to the requirement to meet speed and timeliness of meals services, every day of the year.

The duties of a Catering Assistant is working in a hot environment,   involves long periods standing, walking, lifting and carrying items in the work areas.

Refresher training for food hygiene and allergen training is required annually.