Cashier

Job overview

• Under the management of the Treasury Team Leader to be responsible for providing a full cashiering service to the Trust, and to work within the Standing Financial Instructions and Procedures.
• To identify and implement improvements to the service.
• To be responsible for the safe-keeping, recording and re-imbursement of Patient’s Property held on behalf of the patient.
• To undertake all petty cash disbursements on behalf of the Trust and to refund patient’s travel expenses as requested. To make decisions based on experience as to the eligibility for refunding petty cash and travelling expenses, and in all cases work towards preventing fraud by the misuse of cash from both patients and staff.
• The cashiers have to have the ability and skill to be able to pacify irate, emotional and abusive patients, relatives and staff, but still maintain professionalism and integrity.

***Please note that applications from temporary workers who have been engaged with the Trust for a minimum of 3 months are welcome.***

Main duties of the job

• To demonstrate and explain processes and controls to less experienced staff.
• To provide guidance to the relief cashiers in resolving issues and identifying priorities.

Income Administration

• To be fully accountable to balance all incoming cash and cheques and ensure this is banked on a weekly basis.
• To enter all income received into the Trust’s General Ledger system.
• To receive payments from staff and patients for official accounts and issue receipts for cheque/cash or credit card payments.
• To collect, count and reconcile all monies from public phones throughout the Trust and to receipt and log figures prior to banking.
• To balance daily all credit card payments cleared through the credit card machine and ensure this is receipted on the Finance system.
• To resolve any queries that arise from the above and arrange for any necessary journals to be raised.
• To be responsible for training relief cashiers, ensuring that they are up to date with current regulations.
• To raise initial e-proc or stationery request with Team Support as appropriate in compliance with the Standing Financial Instructions.
• Responsible for analysing and resolving queries and discrepancies when reconciling floats and financial data.

Detailed job description and main responsibilities

• Based in the cashiers office within Derriford Hospital no remote working. To be responsible for authorising the re-imbursement of patients’ travelling expenses, keeping records up to date, and verify the eligibility of each of the claimants, in accordance with Trust guidelines and Government legislation.
• To act as initial escalation to disputes regarding entitlement of travelling expenses, escalating to Treasury Team Leader or PALS where relevant.
• To issue Rail Warrants to patients and record as per Trust guidelines.

For further information please see attached job description