Case Manager Integrated Care / Children in Care (CiC)

Requirements the employer expects applicants to meet.

• Qualifications

  Registered Mental Health/Learning Disability Nurse or other registered health or social care professional

• Qualifications

  Possess a relevant additional professional qualification e.g Forensic Psychiatry Diploma, masters level, or equivalent level of experience of working at case management level in specialist area.

• Other Requirements

  Able to travel across various sites within the West Midlands region with a willingness to travel further if required to on occasion.

• Other Requirements

  Thorough understanding of and commitment to equality of opportunity and good working relationships. Ensuring compliance with all regulatory, ethical and social requirements

• Other Requirements

  Able to work in a busy environment managing a complex case load.

• Other Requirements

  Adaptability, flexibility and ability to cope with uncertainty and change

• Analytical and Judgement Skills

  Case management skills, focusing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes

• Analytical and Judgement Skills

  Development and maintenance of therapeutic alliance with service users and their families /carers

• Analytical and Judgement Skills

  Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales

• Analytical and Judgement Skills

  Experience of identifying and interpreting National policy.

• Analytical and Judgement Skills

  Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)

• Knowledge & Nature of Experience

  Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life license, Ministry of Justice procedures and child protection legislation

• Knowledge & Nature of Experience

  Detailed Clinical knowledge of Learning Disability and Autism

• Knowledge & Nature of Experience

  Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent

• Knowledge & Nature of Experience

  Evidence of post qualifying and continuing professional development

• Knowledge & Nature of Experience

  Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement

• Knowledge & Nature of Experience

  Have an appreciation of the relationship between the individual provider and commissioning organisations and the role(s)/responsibilities of each, in relation to the provision of homes for children in care.

• Personal Skills/Abilities and Attributes

  High-level communication in particular skills across a range of agency and professional boundaries at a national level.

• Personal Skills/Abilities and Attributes

  Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups

• Personal Skills/Abilities and Attributes

  Negotiate on difficult and controversial issues including performance and change in order to achieve good outcomes for patients

• Personal Skills/Abilities and Attributes

  Communicate with young people in a compassionate and understanding way

• Personal Skills/Abilities and Attributes

  Ability to communicate effectively with young people with a diverse range of needs.

• Personal Skills/Abilities and Attributes

  Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly

• Personal Skills/Abilities and Attributes

  Working knowledge of Microsoft Office with intermediate keyboard skills.

• Personal Skills/Abilities and Attributes

  Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions

• Personal Skills/Abilities and Attributes

  Professional calm and efficient manner

• Personal Skills/Abilities and Attributes

  Demonstrates a strong desire to improve performance and make a difference by focusing on goals.

• Professional/Managerial/Specialist Knowledge

  High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of NHSCB resources.

• Professional/Managerial/Specialist Knowledge

  Case management skills, focusing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes

• Professional/Managerial/Specialist Knowledge

  Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.

• Professional/Managerial/Specialist Knowledge

  Problem solving skills and ability to respond to sudden unexpected demands

• Professional/Managerial/Specialist Knowledge

  Ability to analyse complex facts and situations and develop a range of options

• Professional/Managerial/Specialist Knowledge

  Takes decisions on difficult and contentious issues where there may be a number of courses of action.

• Professional/Managerial/Specialist Knowledge

  Strategic thinking – ability to anticipate and resolve problems before they arise

• Professional/Managerial/Specialist Knowledge

  Ability to interpret clinical results