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Location
Salary
£24,937 - £26,598 per annum
Profession
Administrative and IT
Grade
Band 3
Deadline
01 Mar 2026
Contract Type
Permanent
Posted Date
20 Feb 2026

Job overview

To have a full understanding of RTT pathway

To have a full understanding of Referrals received into the Trust and their journey throughout the department

To work in collaboration with the team and work in line with the Trust values

Knowledge of cashing up clinics following attendance or DNA

Participate in appraisals to agree/revise Personal Development Plans.

Attend and participate in regular staff meetings.

To participate in team, professional and personal development activities and promote commitment to continuous development and improvement.

To ensure effective contribution to the delivery of the organisation’s objective

Any other duties commensurate with post as requested.

Main duties of the job

To have a full understanding of RTT pathway

To have a full understanding of Referrals received into the Trust and their journey throughout the department

Knowledge of caching up clinics following attendance or DNA

To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to abnormal results.

The following up of pending results and appropriate action when received

Setting up of future clinics

The use of Clinic Booking Forms to create new clinics, or amend clinics

To be able to manage electronic diaries

Excellent telephone manner, for both patient contact and the chasing of outstanding investigations

To ensure all information and messages received from patients, colleagues, clinical and managerial staff are communicated efficiently and correctly.  This can be of a sensitive or complex nature.

Detailed job description and main responsibilities

To have a full understanding of RTT pathway

To have a full understanding of Referrals received into the Trust and their journey throughout the department

Knowledge of cashing up clinics following attendance or DNA

To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to abnormal results.

The following up of pending results and appropriate action when received

Setting up of future clinics

The use of Clinic Booking Forms to create new clinics, or amend clinics

To be able to manage electronic diaries

Excellent telephone manner, for both patient contact and the chasing of outstanding investigations

To ensure all information and messages received from patients, colleagues, clinical and managerial staff are communicated efficiently and correctly.  This can be of a sensitive or complex nature.