Job requirements
Essential
1 listedRequirements the employer expects applicants to meet.
- Qualifications
GCSE grade A to C in English and Maths
Desirable
1 listedAdditional qualities the employer would prefer.
- Experience
Experience in working in a GP Practice
Job summary
We are recruiting for a Care Navigator who will be the first point of contact for patients, helping them access the right GP or healthcare service. The role involves answering calls and enquiries, booking appointments, handling patient information, making referrals, and providing friendly and professional support while maintaining confidentiality.
About us
Carlisle Central Practice is an NHS GP practice serving patients across Carlisle and the surrounding areas. It provides a wide range of primary care services, including GP and nurse appointments, health checks, vaccinations and management of long-term conditions. The practice is operated by SSP Health and focuses on providing accessible, patient-centred care.
Details
- Date posted: 29 September 2026
- Pay scheme: Other
- Salary: £12.71 an hour
- Contract: Permanent
- Working pattern: Full-time, Part-time
- Reference number: A5035-26-0076
- Job locations: Carlisle Central Practice, 65 Warwick Road, Carlisle, CA1 1EB, United Kingdom, Fusehill Medical Centre, Fusehill Street, CARLISLE, CA1 2HE, United Kingdom
Job responsibilities
- Good IT knowledge
- Strong organisational skills
- Friendly and motivated attitude
- Good communication skills
- Ability to work in a busy and demanding environment
- Previous GP experience is preferred but not essential
- Experience with EMIS Web is desirable
- Docman and coding experience is desirable
- Training is provided
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Applying for this NHS job
This advert is for Care Navigator with SSP Health in Carlisle, England. It is listed as a Care navigator role. The advertised salary is £12.71. The contract type is Permanent. The application deadline is 01 Dec 2026.
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