Search for more NHS jobs in Bristol
Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
3 listedRequirements the employer expects applicants to meet.
- Qualifications
GCSE grade A-C in English
- Qualifications
Computer skills (basic spreadsheets)
- Qualifications
Experience in working with people
Desirable
3 listedAdditional qualities the employer would prefer.
- Qualifications
Experience of working in a health care setting
- Qualifications
Other languages
- Qualifications
Ability to work by themselves as well as within a team.
Job summary
A Care Navigator is a very special person! They are the first port of call for patients and they respond to requests for GP appointments, made by patients either on the phone or in person. With training and support, they will triage the patient non-clinically, and signpost to the appropriate service or person, which may not necessarily be the GP. They will work in a reception hub alongside their colleagues (a team of 12) or on front desk reception.
We are looking for someone who is flexible enough to cover early starts (8am) and late finishes (6.30pm) across the week over 24 to 30 hours including a Monday, Tuesday and Thursday at least.
Salary starts at £13.00 per hour with an increase after you pass probation.
Main duties of the job
This is a challenging but very satisfying role.
Patients rely on our care navigators to listen, advise and point them in the right direction. Often, patients themselves do not know what they need in terms of their health and it is up to a trained navigator to support them. Our team prides itself on the care and customer service we offer. Our access to appointments is excellent and prompt, but we rely on our navigators to ensure that the right person is seen at the right time by the right clinician (not necessarily the doctor!) This takes tact and diplomacy as well as patience.
About us
East Trees Health Centre is based in inner city Bristol. We are a training practice with a list size of 15000 patients.
Our practice team comprises of 4 partners, 7 salaried GPs, a paramedic, nurse practitioner, physio, podiatrist,dietitians, care co-ordinator, care navigators, administrators, nurses and pharmacy team. We are a very friendly, close knit team and have regular staff and team meetings to ensure communication is consistent.
Details
- Date posted: 27 August 2026
- Pay scheme: Other
- Salary: £13 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A4134-26-0008
- Job locations: 100A Fishponds Road, Bristol, Avon, BS5 6SA, United Kingdom
Job responsibilities
Our care navigators:
Support the GPs and team. Signpost patients to appropriate services or clinician, by triaging non-clinically. Book and cancel appointments. Work with outside agencies to support the patient. Deal with requests from patients for private income letters. Meet and greet patients on front desk, and book in patients from othe rpractices who are accessing appointments with midwife, DVT, Urology and other services. Manage e-consultations in a timely fashion.
WhatsApp job alerts
Get instant WhatsApp alerts for Healthcare Assistant roles in Bristol
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Care Navigator with East Trees Health Centre in Bristol, England. It is listed as a Care navigator role. The advertised salary is £13.00. The contract type is Permanent. The application deadline is 23 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.