Care Co-ordinator

Job summary

As a Care Co-ordinator, you will play a key role in supporting patients to access the right care at the right time. Working as part of the multidisciplinary practice team, you will coordinate care for patients with complex or long-term health needs, helping to improve their experience and health outcomes. The role involves liaising with healthcare professionals, community services, patients, and carers, maintaining accurate records, and ensuring care is well organised, person-centred, and delivered in line with NHS and practice standards. Excellent communication, organisational skills, and a compassionate approach are essential.

Main duties of the job

The Care Co-ordinator will support the delivery of high-quality, person-centred care by coordinating services for patients with complex or long-term health needs. Working closely with GPs, nurses, the wider multidisciplinary team, community services, and external agencies, the post holder will help ensure patients receive the right care at the right time.

Key responsibilities include coordinating patient care, monitoring referrals and care pathways, supporting multidisciplinary team meetings, maintaining accurate patient records, communicating effectively with patients and carers, and signposting patients to appropriate health, social care, and voluntary sector services. The Care Co-ordinator will also support proactive patient management, contribute to service improvement, and ensure all work is carried out in line with practice policies, NHS standards, information governance, and safeguarding requirements.

About us

We are a friendly, well-established semi-rural GP practice committed to providing high-quality, patient-centred care to our local community. We pride ourselves on maintaining a welcoming, supportive environment where patients are treated with compassion, respect, and continuity of care.

As a true "family practice," we value the relationships we build with our patients and strive to provide personalised care across all stages of life. Our dedicated multidisciplinary team works closely together to deliver excellent clinical care while supporting one another in a positive and collaborative workplace.

We are committed to the ongoing development and wellbeing of our staff and offer a supportive environment where everyone is encouraged to contribute ideas, develop their skills, and play an active role in improving services for our patients.

Details

• Date posted: 24 August 2026
• Pay scheme: Other
• Salary: Depending on experience
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Reference number: A0879-26-0009
• Job locations: Barton Surgery, Short Lane, Burton-on-trent, Staffordshire, DE13 8LT, United Kingdom

Job responsibilities

The Care Co-ordinator plays an important role in supporting the delivery of high-quality, patient-centred care. Working as part of the multidisciplinary team, the post holder will coordinate care for patients with complex, long-term or multiple health needs, ensuring they receive timely, appropriate, and well-coordinated support.

The role involves working closely with GPs, nurses, practice staff, community services, and external organisations to improve communication, reduce barriers to care, and enhance the patient experience. The Care Co-ordinator will provide administrative and coordination support while helping patients navigate health and care services.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).