Job summary
We are looking for a proactive and compassionate Care Coordinator with strong communication and prioritisation skills, and a flexible, person centred approach, to join our supportive and welcoming team.
This role offers an excellent opportunity to develop a broad range of skills across multiple disciplines, with clear potential for ongoing learning and career progression.
Are you looking for a rewarding role where you can truly make a difference to the lives of some of the city's most vulnerable and frail people? You will work as part of a multidisciplinary team, handling calls from both patients and clinicians and liaising closely with a wide range of services within the Community Frailty Team.
Your day today duties will include contacting patients by phone, managing incoming calls, processing referrals, booking appointments, and supporting the coordination of crisis care calls. You will also be involved in allocating, adding and amending patient care visits, and accurately recording information on the computer system as part of a collaborative team effort.
Post 1 22.5 hours
- Monday
- Thursday
- Friday
Post 2 22.5 hours
Hours can be 09:00 17:00 / 09:30 17:30 or 10:00 18:00
Please note: sponsorship is not available for this role.
Main duties of the job
To provide efficient and effective administrative support to the Clinical Services and Urgent Care directorates to enable them to meet the health needs of patients, ensuring a high standard of care is delivered.
To work collaboratively across directorates providing support as required and to contribute towards a positive patient experience.
To access a full list of duties, please see attached job description
About us
Who are we?Nimbuscare is a not-for-profit, socially driven organisation within the NHS family. Were collaborative, agile and innovative at our core, working with partners across the system to remove complexity, inspire trust and create person-centred solutions that make healthcare better for everyone.
What we do?We work towards making a complex system simpler. Creating better, more seamless care closer to home.
How we do it?By collaborating closely with GP Members, Patient Safety Partners and wider health and care organisations, combining shared insight and expertise to improve outcomes for local people.
As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview
Details
- Date posted: 03 September 2026
- Pay scheme: Other
- Salary: £25,591.37 to £27,295.41 a year pro rata
- Contract: Permanent
- Working pattern: Part-time, Flexible working
- Reference number: B0260-26-0062
- Job locations: Nimbuscare Limited, Gateway 1, Holgate Park Drive, Holgate, York, YO26 4GG, United Kingdom
Job responsibilities
Please see supporting documents for the full job description and detailed role information attached.
Person specification
Experience
Desirable
- Experience of working within the NHS or general practice
- Experience in working with SystmOne
- Experience in processing referrals and use of Gateway.
Qualifications
Essential
- Minimum level 2 Maths and English or equivalent experience (GCSE Grade C or Grade 4 or above)
- Ability to work to high standards of accuracy
- Excellent attention to detail
- Good numeracy, administrative and organisational skills
- Excellent customer service skills
- Excellent written and verbal communication skills
- Understand and observe strict confidentiality
Competencies/Qualities/Attributes
Essential
- Competent in the use of Microsoft Applications
- Excellent written and verbal communication skills at all levels
- Able to work well under pressure and work to a deadline
- Able to work as part of a team
- Able to use own initiative
- Be self-motivated with a can-do attitude
- Able to listen and empathise
- Hard working and willing
- Flexible and adaptable, able to work according to changing priorities
- Commitment to professional / personal development
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Applying for this NHS job
This advert is for Care Co-Ordinator with Nimbuscare Ltd in Nimbuscare Limited, Gateway 1, Holgate Park Drive, Holgate, York, YO26 4GG, United Kingdom, England. It is listed as a Care coordinator role. The advertised salary is £25,591.37 to £27,295.41 a year. The contract type is Permanent. The application deadline is 17 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (03 Sep 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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