Care co-ordinator - Band 6

Job overview

We are recruiting to our new Intensive & Assertive Team, launching across Norfolk and Suffolk to provide intensive, flexible and recovery-focused support for people living with severe and enduring mental illness. This is a unique opportunity to join a service from the outset and help shape its future.

As a Care Coordinator, you will work with people who often find it difficult to engage with traditional mental health services, delivering assertive outreach, intensive community support and recovery-focused interventions. You will help improve engagement, reduce hospital admissions and support individuals to live more fulfilling lives within their communities.

Posts Available and Locality Working

We currently have 12.5 WTE Care Coordinator vacancies across Norfolk and Suffolk. Successful applicants will have the opportunity to discuss their preferred locality, and wherever possible we will align staff to their chosen area to minimise travel and support strong local partnerships.

As a county-wide service, there may occasionally be a requirement to support colleagues and service users across your allocated county in response to service needs. Any wider working will be reasonable, proportionate and fully supported.

The team operates 7 days a week, 11:00am-7:00pm, with staff participating in a rota that includes weekends and bank holidays. We value flexibility, teamwork and work-life balance, and offer the chance to be part of an ambitious and innovative new service from day one.

Main duties of the job

Main Duties of the Role

• Provide care coordination to individuals with severe and enduring mental illness.
• Undertake comprehensive mental health, risk and psychosocial assessments.
• Develop, implement and review co-produced care, recovery and crisis plans.
• Deliver evidence-based interventions in accordance with national guidance and Trust policies.
• Work proactively with individuals who may struggle to engage with traditional services.
• Deliver assertive outreach interventions within community settings, including service users' homes.
• Promote recovery, social inclusion and independence.
• Support individuals to access physical healthcare, housing, welfare benefits, employment, education and community resources.
• Undertake risk assessment and formulate effective risk management plans.
• Respond to crises and support admission avoidance where appropriate.
• Work collaboratively within a shared caseload model.
• Develop effective partnerships with carers, families and external agencies.
• Maintain accurate and timely clinical documentation.
• Contribute to service development, quality improvement and clinical audit activity.

Detailed job description and main responsibilities

This is an exciting opportunity to help create something new, develop your skills, and make a lasting difference to the lives of people across Norfolk and Suffolk.

Please review the Job Description and Person specific for further details

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.