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Job overview
We are looking for a motivated and friendly Receptionist to join our Cardiology team. Our reception staff are often the first point of contact for patients on arrival, so a warm, approachable manner and strong communication skills are essential to ensure a positive patient experience for those attending for admissions and clinic appointments.
If this sounds like you and you have good clerical and keyboard skills, we would love to hear from you and welcome you to our supportive reception and clerical team.
Our administration and reception staff play a vital role in supporting both patients and clinical teams. The role involves a range of clerical duties, including using hospital systems to update patient records, within a busy team environment.
We currently have two positions available:
- One full-time role (37.5 hours) based at Poole Hospital
- One 30-hour role based at Royal Bournemouth Hospital (RBH)
There will also be an expectation to provide cross-site cover as required, for example during periods of annual leave or absence.
Interview: June 16th
Main duties of the job
- To provide an efficient and effective admissions service to all patients attending the department and adhering to all policies and procedures applicable to the service.
- Excellent communication skills required to deal with patients and colleagues in a confidential and sensitive manner.
- General reception duties such as greeting patients , checking them in – dealing with patients over the phone with queries
- This is a diverse role, which will involve assisting with a range of cardiac bookings when needed as well as covering the reception desk and carrying out general administration duties.
- The ideal candidate needs to be flexible and adaptable, possess excellent organisational skills whilst maintaining a friendly disposition. This role works alongside the existing booking clerks, bookings co-ordinator and reception staff and will offer service resilience and the ability to cross cover each other for leave
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Applying for this NHS job
This advert is for Cardiology Receptionist & Admin with University Hospitals Dorset NHS Foundation Trust in Poole, South West, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 pa pro rata. The contract type is Permanent. The application deadline is 09 Jun 2026.
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