Cardiac Physiology Support Officer

Job overview

The Cardiac Physiology department at University Hospitals Dorset is looking for a highly motivated individual to join our enthusiastic and dedicated team.

The Cardiac Physiology Support Officer will play a key role in supporting the specialist Cardiac Rhythm Management Physiologists to ensure the efficient and safe operation of the remote monitoring service for Cardiac device patients. This service offers high quality patient care by enabling the early detection, and management, of device and rhythm issues.

The Royal Bournemouth Hospital and Poole Hospital are both situated in the beautiful county of Dorset and are perfectly positioned between miles of golden sandy beaches and the picturesque New Forest National Park. We are a friendly and welcoming team that are passionate about all aspects of cardiology and delivering a high standard of patient care - so if this sounds like the opportunity you’ve been waiting for then we look forward to hearing from you.

Interview date: Tuesday 20th October 2026

Main duties of the job

The post holder will co-ordinate all aspects of the remote monitoring systems for cardiac device patients, supporting the smooth delivery of a responsive and reliable remote monitoring follow up service.

The role will involve a wide range of tasks, including:

• Recruiting new patients to remote monitoring platforms
• Setting up monitors with patients
• Assisting patients with ongoing monitor management, by providing education and support
• First point of contact for patients with monitoring concerns and enquiries
• Troubleshooting transmission issues, ensuring that downloads have been received in a timely fashion
• Managing the administrative side of the 5 remote monitoring platforms
• Managing virtual clinics for disconnected patients, with clear and accurate documentation of actions and communications

Detailed job description and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.