Cancer Support and Information Health Care Professional

Job overview

We are recruiting for a Cancer Support and Information Health Care Professional who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will provide a safe, compassionate and comprehensive support, advice and information service for patients undergoing cancer treatment, their families and friends.

You will be a key point of contact, helping individuals access the guidance and resources they need throughout their cancer journey.

We are looking for a candidate who can work flexibly on an annualised hours basis with a proportion of core hours each week and additional hours rotated on an annualised basis.

This is an exciting opportunity for a motivated and compassionate healthcare professional passionate about improving patient experience, promoting wellbeing and making a meaningful difference to the lives of people affected by cancer

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

• Responsible for the development of our HCP led services which includes a helpline and drop-in services to ensure we remain flexible and adaptable to the changing needs of our patients, Advise on cancer support and information for those affected by cancer, staff, volunteers etc as required. Work with other Health Care Professionals to ensure consistent quality of service is provided. Oversee the required training for staff and volunteers in order to ensure this is achieved. Support and supervise the volunteers who work at the centre. Assess the information and support needs of users of the cancer support and information service (e.g. patients, carers), provide guidance and with the appropriate level of intervention signpost to other services. Maintain data collection for Cancer Support and Information Services. Support clients attending for appointments e.g. therapies Support of pre-treatment and post treatment sessions and follow up on the non-clinical needs of patients attending these sessions (attending to the holistic needs of patients and carers) Identifying when patients who visit the centre need to be referred to their health care team and liaising with HCPs (i.e. clinical nurse specialists or registrars) as appropriate.

Coordination and delivery of pre and post treatment patient courses and health & wellbeing initiatives.

Detailed job description and main responsibilities

In addition, you will receive a High-Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,870 and a maximum payment of £6,137 per annum pro rata.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.